Senior Software Engineer – DevOps

🕒 May 12

🏢🏡 London – Hybrid

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Sabio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2016-07

Artificial Intelligence • Enterprise • SaaS

Sabio is a company that specializes in optimizing and enhancing customer experience through technology solutions. They focus on AI and automation to improve contact center performance, reduce call volumes, and empower customer service agents. Sabio offers a range of solutions, including voice automation, virtual assistants, data analytics, and CRM integration, to help businesses make data-driven decisions and exceed customer expectations. The company collaborates with partners such as Amazon Connect, Avaya, Genesys, Salesforce, and more to deliver comprehensive customer experience solutions.

📋 Description

• Design, build and maintain high-quality software solutions using modern programming languages, cloud platforms and DevOps tooling. • Apply a DevOps and automation-first approach across infrastructure provisioning, CI/CD, deployment, testing and operations. • Engineer secure, scalable and observable systems using modern DevOps practices, including infrastructure as code and automated quality controls. • Take ownership of services in production, including monitoring, troubleshooting, performance tuning and reliability improvements. • Work directly with customers to understand requirements, shape technical solutions and clearly communicate progress, risks and outcomes. • Troubleshoot complex issues across application code, integrations, infrastructure and cloud services. • Contribute to shared DevOps tooling, reusable components, infrastructure-as-code patterns and engineering standards within the AI Practice. • Collaborate closely with other engineers and delivery leads to ensure high-quality, on-time delivery. • Continuously evaluate and adopt new DevOps tools, technologies and patterns to improve delivery efficiency and platform reliability.

🎯 Requirements

• Strong experience as a Senior Software Engineer working across multiple technology stacks. • Proven **DevOps experience**, with a strong automation-first engineering mindset. • Experience designing, deploying and supporting production systems using CI/CD pipelines and infrastructure as code. • Ability to rapidly learn new technologies and apply them effectively in customer environments. • Excellent problem-solving and troubleshooting skills across software, infrastructure and cloud platforms. • Strong written and verbal communication skills, including confidence in customer-facing roles. • Hands-on experience with: • - Infrastructure as Code (Terraform, Ansible or similar) • - CI/CD pipelines and DevOps tooling • - C# (.NET 8+) and/or Java (Spring) • - JavaScript using a modern framework (React, Angular or similar) • - Bash and PowerShell • - AWS, ideally including Amazon Connect • - Containerisation and orchestration (Docker, Kubernetes) • - Linux environments • **Nice to Have** • Experience with relational databases such as MSSQL • Experience with Redis or similar caching technologies • Exposure to Azure • Exposure to Google Cloud Platform (GCP) • Experience with Go • Experience with VMware • Telephony or IVR experience

🏖️ Benefits

• This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.******Benefits may include:******Pension Scheme**Remote/Flexible work**Life insurance**Private health and dental care**Cycle to work **28 days paid holiday a year- (this includes three Sabio days)**LinkedIn Learning **Plus many more! (Benefits are dependant on your base location.)******The Small Print******Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.