Director, Customer Lifecycle Marketing

October 22

Apply Now
Logo of Samsara

Samsara

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

📋 Description

• Define and lead Samsara’s global strategy for engaging and growing customers across every stage of their journey. • Guide a team of lifecycle marketers under a unified vision that deepens customer value, strengthens loyalty, and accelerates growth. • Build the long-term roadmap for Samsara’s customer lifecycle. • Establish scalable programs, data-driven frameworks, and global best practices that deliver exceptional customer experiences and measurable business impact. • Partner closely with senior leaders across Marketing, Customer Outcomes, Product, and Sales.

🎯 Requirements

• 10+ years of experience in lifecycle, retention, or growth marketing at high-growth, fast-paced global tech companies. • 4+ years of people leadership experience managing multi-disciplinary teams or multiple workstreams. • Proven success defining and executing global lifecycle strategies that drive measurable impact on customer retention and expansion. • Strong analytical acumen and comfort with lifecycle analytics tools (Iterable, Gainsight, Salesforce, Tableau, Databricks, or similar). • Executive communication skills — able to influence cross-functional stakeholders and synthesize insights into clear strategic recommendations. • Experience balancing strategic vision with operational execution in complex, fast-paced organizations. • Bachelor’s degree required; advanced degree or equivalent experience preferred.

🏖️ Benefits

• Health benefits • Remote and flexible working opportunities

Apply Now

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