Manager, Strategic Services

🕒 3 days ago

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Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Ensure ongoing success and value realization for Samsara’s enterprise customers • Define and execute long-term strategies for the Resident Consultant team • Find and grow the next generation of Resident Consultants • Keep executives informed of progress and advocate for change • Lead from the front with a willingness to get your hands dirty • Champion and embed Samsara’s cultural principles

🎯 Requirements

• 8+ years in Customer Success, account management, or consulting • 3+ years in management positions • Experience with $1M+ ACV customers • Experience with Enterprise SaaS • Ability to travel within the United States for customer meetings and events (up to 25%) • Experience in structured value delivery to achieve measurable business outcomes • Exceptional executive stakeholder management and communications • Proven track record of building trust and communicating effectively with a wide variety of stakeholders • Solutions-focused with strong problem-solving skills • Self-starter who takes initiative and thrives in a fast-paced environment • Diplomacy, tact, and poise under pressure • Demonstrated ability to foster an inclusive team environment • Bachelor's degree from a 4-year institution

🏖️ Benefits

• Flexible working model • Professional development stipend • Comprehensive health and parental leave plans

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