Sanford Health
Healthcare Insurance
Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.
10,000+ employees
Founded 1894
⚕️ Healthcare Insurance
Associate Help Desk Support Technician
November 13
🗿 South Dakota – Remote
💵 $16 - $26 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
Sanford Health
Healthcare Insurance
Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.
10,000+ employees
Founded 1894
⚕️ Healthcare Insurance
📋 Description
• Provide front-line technical support for all Sanford Health patients and employees. • Serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. • Perform password resets and login assistance for all Sanford employees. • Utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support. • Identify and suggest possible improvements to patient and employee experience. • Deliver exceptional customer service to all callers. • Engage in ongoing training and development (including certification) to prepare for next-level support and promotional advancement.
🎯 Requirements
• High school diploma or equivalent preferred. • Associates’ degree in technology related field strongly preferred.
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