Field Applications Specialist – Chrom/TFF Systems

🕒 October 15

🦌 Connecticut, New York, +1 more states – Remote

🦌 Connecticut – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $90k - $116.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Support customer evaluations, application assessments, and technical consultations by translating process requirements into product and workflow recommendations • Execute application trials, validation activities, proof-of-concept studies, and customer training • Design, coordinate, and document customer-specific evaluation plans, onboarding activities, and outcomes • Troubleshoot technical inquiries, application challenges, and product performance issues • Analyze customer processes and coordinate corrective actions with relevant stakeholders • Provide application expertise throughout opportunity development, including technical insights, competitive positioning, and solution recommendations • Capture customer feedback, application trends, and competitive intelligence • Share recommendations supporting portfolio enhancement initiatives • Support training and development of other Field Application Specialists and Sales organization members • Train customers on new technologies and support initial start-up activities • Support Quality investigations and complaint resolution through process troubleshooting and technical analysis • Provide monthly territory activity reports and updates to management

🎯 Requirements

• Bachelor’s degree in Life Sciences, Biotechnology, Engineering, or a related field, or equivalent demonstrated professional experience • Master’s degree preferred • 3+ years of experience in application support, technical support, field applications, laboratory operations, process development, or other customer-facing roles within downstream process development, MSAT, cGMP manufacturing, or technology transfer environments • Experience in biologics manufacturing; exposure to cell and gene therapy applications is an advantage • 1+ years of in-depth knowledge of biologics process development and scale-up for monoclonal antibodies; experience with additional modalities is beneficial • Ability to troubleshoot technical and application-related challenges in customer environments • Hands-on capability to perform demonstrations, trials, evaluations, and customer training while documenting findings, outcomes, and technical recommendations in a structured manner • Ability to collaborate effectively with Sales, Product Management, Quality, and other cross-functional stakeholders within a matrix organization • Strong customer focus with the ability to understand customer needs and translate them into practical application solutions • Excellent communication and presentation skills with the ability to explain technical value to a broad range of stakeholders • Proficiency with Microsoft Office; experience with Salesforce, Tableau, and system control software is an advantage • Willingness to travel more than 50% to support customer-facing activities • Ability to lift up to 50 lbs

🏖️ Benefits

• Sales incentive plan • Car allowance • Mentoring • Leadership programs • Internal seminar offerings • Paid vacation • Sick time • Corporate holidays • Community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Medical plans • Dental insurance • Vision insurance • EAP • Wellness programs • Smart buildings with the latest technology and equipment • 401(k) with generous company match • HSA • FSA (dependent care & healthcare spending) • Transportation Commuter Account • Company-paid basic life insurance • AD&D • Family Planning & Women’s Health • Health Advocate • Supplemental life insurance (employee, spouse & dependents) • Legal services • LTD & STD • Critical illness insurance • Student Loan Tuition Refinance Service

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