Developer Support Engineer, Mobile

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September 17

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Scandit

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Artificial Intelligence • SaaS • Enterprise

Scandit is a company specializing in smart data capture software, offering advanced barcode and ID scanning solutions designed to work on smart devices. Their technologies help automate processes across various industries such as retail, healthcare, and transportation by using augmented reality and artificial intelligence to enhance user experience and efficiency. Scandit provides both native and web SDKs aimed at optimizing barcode scanning and data capture in real-time, thereby empowering businesses to achieve cost savings and operational efficiency. Trusted by many leading global companies, Scandit is at the forefront of innovation in the field of smart data capture technology.

501 - 1000 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $150M Series D on 2022-02

📋 Description

• First technical touchpoint for developers integrating with our SDK • Respond to developer inquiries, especially related to our Web SDK and APIs • Triage and troubleshoot issues, guide debugging, escalate complex problems to engineering • Maintain and improve FAQs, internal tools, and technical documentation • Assist during high-priority incidents and coordinate with internal teams • Grow technical knowledge with emphasis on React Native and mobile frameworks • Occasional on-site customer visits and possible part of onboarding in Europe

🎯 Requirements

• Customer-centric mindset • Strong analytical and problem-solving skills • Experience working with complex React Native applications • Ideally, experience in mobile development for both iOS and Android • Experience with other mobile development frameworks or native iOS/Android is a plus • Familiarity with mobile and web technologies • Excellent English communication skills, both oral and written • Ability to work independently with high degree of autonomy • Bachelor’s or Master’s degree in Engineering, Computer Science, or equivalent practical experience

🏖️ Benefits

• We are certified as a “Great Place to Work” in 10 countries • An attractive individual equity plan in a high growth company • Smart, people-first culture • Flexible, office, hybrid or home working • Innovation hackathons • Global team outings • Festive/end of year all company celebrations • Your birthday off • Learning and development opportunities • Mentoring programs • Top notch tech pack to enable you to do your most productive work • Brand new optimized-for-hybrid working HQ in Zurich as well as local offices in hotspots London, Tampere, Warsaw and Tokyo • As well as specific benefits related to the location you are joining