SchemeServe
Insurance • SaaS • Fintech
SchemeServe is a fully-serviced insurance software solution, hosted in the cloud, designed for Managing General Agents (MGAs), brokers, and insurers. It offers a wide array of features including policy administration, client management, and real-time reporting, all supported by a dedicated customer service team. SchemeServe empowers users to build and manage their own insurance products quickly and efficiently, ensuring high levels of uptime and support.
11 - 50 employees
Founded 2000
☁️ SaaS
💳 Fintech
Engineering Support Specialist, Insurance Software, QA Analyst Experience Preferred
October 1
🇬🇧 United Kingdom – Remote
💵 £25k - £30k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 QA Engineer (Quality Assurance)
🚫👨🎓 No degree required
SchemeServe
Insurance • SaaS • Fintech
SchemeServe is a fully-serviced insurance software solution, hosted in the cloud, designed for Managing General Agents (MGAs), brokers, and insurers. It offers a wide array of features including policy administration, client management, and real-time reporting, all supported by a dedicated customer service team. SchemeServe empowers users to build and manage their own insurance products quickly and efficiently, ensuring high levels of uptime and support.
11 - 50 employees
Founded 2000
☁️ SaaS
💳 Fintech
📋 Description
• Providing expert software support, troubleshooting issues, and assisting clients with building and amending insurance schemes. • Collaborating closely with clients, Wunderwriters, engineers, and product managers to identify, report, and resolve bugs and usability issues. • Conducting comprehensive testing of schemes, features, and fixes to ensure quality and reliability before deployment. • Acting as a bridge between Wunderwriting, engineering and product teams, sharing feedback and improvement ideas.
🎯 Requirements
• 2+ years’ experience in software support, QA, or testing—preferably within SaaS or insurance platforms. • Strong problem-solving skills and attention to detail. • Excellent communication skills to work effectively with clients and internal teams. • Familiarity with bug tracking tools, support ticket systems. • Ability to interpret technical issues and translate them into clear reports. • UK-based (although the position is fully remote).
🏖️ Benefits
• Flexible working • Paid days to volunteer for causes you care about • Personal growth opportunities and mentoring • Team retreats twice a year
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