Engineering Manager, QA

🕒 October 4

🇺🇸 United States – Remote

💵 $150k - $220k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 20%

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Scribe

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

Scribe is a workflow automation platform that enhances team productivity by automatically creating and sharing step-by-step guides for internal processes. Designed for operations, customer service, and HR teams, it simplifies documentation, training, and onboarding by leveraging AI to generate SOPs, training materials, and process overviews. Scribe enables organizations to centralize their knowledge, reduce training times, and improve compliance with its easy-to-use features and integrations across various platforms.

📋 Description

• Lead and develop the QA team through coaching, clear expectations, actionable feedback, performance management, and career growth support • Own the QA roadmap and prioritize testing and tooling around customer impact while balancing release speed with reliability • Lead quality through enterprise rollouts with Engineering, Product, and Customer Success • Define release readiness, surface risks early, and navigate deployment issues • Build repeatable capabilities for recreating customer environments, isolating failures, validating fixes, and preventing regressions • Improve testing through exploratory testing, targeted automation, and engineering-owned coverage • Address risks in performance, session persistence, authentication, and capture correctness • Communicate evidence, uncertainty, and next steps to technical and nontechnical stakeholders, including customers • Help enterprise customers confidently roll out Workflow Mapping

🎯 Requirements

• Experience managing QA engineers and driving meaningful improvements in quality at a high-growth technology company • Strong record of coaching people, managing performance, and building an ownership-oriented team • Experience recreating customer environments to reproduce difficult issues and verify fixes before release • Ability to turn product and customer risks into a practical QA strategy, with clear priorities and evidence of results • Comfort leading conversations outside engineering, aligning stakeholders, and explaining technical trade-offs to customers • Sound technical judgment and ability to stay close to technical work • Ability to handle ambiguity, investigate further, escalate risks, or move releases forward • Experience with desktop apps, browser extensions, enterprise device management, security software, or authentication especially relevant • Experience leading a distributed team valuable • Permanently based in the United States; Eastern Time Zone preferred

🏖️ Benefits

• Equity • Health, dental, and vision insurance • Flexible paid time off and company holidays • 401(k) retirement plan • Paid parental leave • Home office stipend • Catered lunches and commuter benefits for eligible office-based employees

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