Technical Support Specialist

Job not on LinkedIn

November 18

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Logo of Seamless.AI

Seamless.AI

B2B • Artificial Intelligence • SaaS

Seamless. AI is a sales intelligence software that provides B2B companies with accurate and up-to-date sales leads. It is a real-time search engine that uses artificial intelligence to find, verify, and validate business contact information. Companies and sales professionals can use Seamless. AI to build lead lists, enrich existing data, and automate the prospecting process. It offers a range of tools and integrations to help sales teams connect with decision-makers and grow revenue efficiently. Trusted by over a million users, Seamless. AI is recognized for its innovative approach to lead generation and data accuracy.

201 - 500 employees

Founded 2016

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Work 100% remotely to assist customers, resolving issues through email, calls, and other communication channels. • Deliver positive, professional, and solutions-oriented support to sales, marketing, and service professionals across our customer base. • Communicate thoughtful, customized solutions that help customers overcome challenges and grow their business. • Demonstrate composure, resilience, and adaptability as customer needs evolve and case volumes shift. • Build and maintain in-depth knowledge of Seamless.AI to troubleshoot and resolve software issues, collaborating with product and engineering teams as needed. • Partner with account managers and sales teams to identify opportunities for customer growth and expanded platform adoption.

🎯 Requirements

• 1-3 years of technical customer support experience, ideally in SaaS or with a software product • Experience with Salesforce Service Cloud ticketing system highly preferred • CRM experience is a plus

🏖️ Benefits

• Visa sponsorship is not available; applicants must be authorized to work in the U.S.

Apply Now

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