Executive Assistant

🕒 October 29

🏄 California – Remote

🏄 California – Remote

💵 $94k - $155.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Support the Senior Executive Assistant and executive office of the President and Chief Financial Officer • Execute event planning and logistics for departmental meetings, executive office events, holiday parties, town halls, and all-hands meetings • Coordinate vendors, catering, transportation, on-site setup, RSVPs, attendee confirmations, and special accommodations • Prepare meeting materials and run-of-show documents; track attendees and flag status • Handle post-event follow-up, troubleshooting, and real-time problem-solving • Manage routine email processing, routing, responses, scheduling emails, meeting confirmations, and calendar updates • Maintain communication logs and prepare executive communication summaries • Maintain calendar accuracy, update meeting logistics, monitor conflicts, and prepare weekly calendar reviews • Coordinate scheduling logistics with external participants • Maintain filing systems, databases, operational documentation, shared calendars, scheduling tools, and software administration • Prepare reports, presentations, and briefing documents • Handle office management, supply ordering, expenses, reimbursements, and financial documentation • Execute multi-executive scheduling logistics and coordinate follow-up • Document meetings, action items, deliverables, processes, and operational best practices • Assist with EA team scheduling, onboarding, knowledge transfer, and shared team resources • Handle urgent after-hours requests and maintain communication during business-critical situations • Escalate executive-facing and strategic decisions to the Senior Executive Assistant

🎯 Requirements

• 5+ years as an Executive Assistant • Must be willing to travel to the Bay Area • Social media skills, including creating and managing content across platforms • Strong organizational and project management skills • Ability to manage multiple priorities • Excellent written and verbal communication • Professional correspondence ability • Ability to work independently and follow Senior Executive Assistant direction • Strong attention to detail and accuracy in documentation and logistics • Ability to remain calm and problem-solve in high-pressure environments • Proficiency with Outlook, Teams, Office 365, and calendar management software • Demonstrated ability to follow processes and escalate appropriately • Flexibility and adaptability to changing priorities • Discretion and professionalism in handling confidential information • Preferred: Experience supporting C-suite or senior executive team • Preferred: Event planning and coordination experience • Preferred: Experience with vendor management and contract coordination • Preferred: Knowledge of financial operations or compliance requirements • Preferred: Experience working as part of a larger administrative team

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work persona / distributed work flexibility

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