Manager, Global Mobility

🕒 May 5

🇺🇸 United States – Remote

💵 $114.2k - $152.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Design and manage the delivery engine for the mobility function. • Evaluate and implement the most effective mix of internal resources, external partnerships, and outsourcing to meet business demands. • Proactively identify and implement AI-driven tools and automation to streamline administrative workflows, reduce manual intervention, and increase service delivery speed. • Serve as the lead SME and consultant for HRBPs and senior leadership on all mobility matters. • Monitor and respond to fast-moving immigration and tax policy changes across the globe. • Oversee the end-to-end lifecycle for US, Canadian, and international immigration cases across broad visa portfolios. • Lead the selection and management of external legal and tax vendors, defining and enforcing Service Level Agreements (SLAs). • Optimize mobility workflows within Workday and other HR systems to ensure data integrity and a frictionless experience for stakeholders. • Lead the end-to-end process for international employee relocations and consult on cross-border remote work requests. • Own the company's business travel compliance framework.

🎯 Requirements

• 7+ years of experience in Global Mobility or Immigration, with a track record of program leadership and operational design. • A proven ability to scale a function through creative delivery models, including the effective use of outsourcing and flexible staffing. • Comprehensive knowledge of US and Canadian immigration law, with a strong grasp of international mobility compliance and tax risk. • Experience (or a high degree of comfort) using AI and automation tools to solve for high-volume operational challenges. • The ability to consult at an executive level, providing clear, risk-based recommendations on complex talent and compliance issues. • Advanced experience with Workday and specialized case management platforms. • The ability to look at a manual compliance problem and solve it at the root through system triggers rather than more audits. • Direct experience managing mobility programs across multiple international jurisdictions, not just US immigration.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.