Customer Relations Manager – Textile Industry

November 5

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SGS

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Compliance • SaaS • Sustainability

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

10,000+ employees

Founded 1878

📋 Compliance

☁️ SaaS

📋 Description

• Acquire new customers in bluesign’s current core industries Outdoor and Active Sportswear in the Territory • Acquire new customers in the new industries Denim, Professional Wear, Promotional Apparel and Footwear in the Territory • Focus lies on the acquisition of brands and retailers, but also on Garment Manufacturers/Assemblers, Material Manufacturers and Chemical Suppliers. • Work together with Brand Services to create initiatives that drive customer engagement and retention. • Execute targeted market penetration strategies to elevate bluesign’s presence and adoption within the territory. • Keep good relations to Marketing, Brand Services and other divisions / departments • Manage workload • Manage personal responsibilities and assignment • Manage trainings and qualifications individually • Establish the bluesign system and services in the target segments together with the bluesign organization (especially with CRM colleagues, Brand Services team and Marketing team) • Provide regular updates on sales activities, competitor activities, and market trends within the territory. • Meet or exceed objectives outlined in the mid-range plan and annual budgets, contributing to the overall growth strategy. • Uphold and implement company standards, ensuring quality and consistency in all sales and customer interactions.

🎯 Requirements

• Established and profound network in textile brand world (+10 years brand experience) • Profound knowledge in textile supply chain (Product Design, Development, Sourcing, Materials, Quality/Sustainability Experience) • Experience with multi-stakeholder initiatives (textile-, NGOs and sustainability organizations within the textile supply chain) • Profound knowledge in textile processing and manufacturing chain • Selling experience and meeting budget line • National/International travel experience • Excellent people skills and eloquent networker • Upbeat and enthusiastic attitude • Organizational skills and high level of independency • Solution oriented • Additional language skill of advantage

🏖️ Benefits

• Health insurance • Flexible working arrangements