Senior Workday Payroll Support Analyst

September 26

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Shake Shack

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B2C • eCommerce • Retail

Shake Shack is a modern-day 'roadside' burger stand known for its delicious burgers, chicken sandwiches, hot dogs, crinkle-cut fries, frozen custard, shakes, beer, wine, and more. The company focuses on providing a premium casual dining experience with an emphasis on fresh, simple, high-quality food at a great value. In addition to its food offerings, Shake Shack engages with customers through various seasonal promotions, gift card offerings, and festive merchandise. The company is committed to customer privacy and uses data and cookies to enhance user experience on its digital platforms.

5001 - 10000 employees

Founded 2004

👥 B2C

🛍️ eCommerce

🛒 Retail

📋 Description

• Assume leadership of technical support efforts for Workday U.S. Payroll, specializing in resolving intricate issues and providing expert guidance to the payroll team. • Take ownership of configuring and maintaining Workday U.S. Payroll and Time Tracking modules, ensuring precise and streamlined processing of payroll data with a focus on accuracy, efficiency, and compliance. • Lead the testing and implementation of Workday U.S. Payroll updates, enhancements, and Workday releases. • Foster seamless collaboration with cross-functional teams including Compensation, Benefits, and Operations to elicit requirements, offer advanced technical solutions, and lead delivery of system enhancements. • Organize and lead meetings with stakeholder group, contributing insights, and fostering a collaborative work environment. • Write and maintain documentation of processes, configurations, and issue resolutions, ensuring comprehensive records are readily accessible. • Exhibit effective communication skills when liaising with end-users, vendors, and team members, delivering articulate and succinct technical guidance. • Provide dedicated support to the Controllership team’s SOX configurable controls within Workday U.S. Payroll, ensuring that these controls are appropriately designed and function effectively.

🎯 Requirements

• Deep understanding of payroll operations and system configuration within Workday. • Workday Payroll Certification or equivalent. • Familiarity with relevant regulations and laws governing US payroll processes. • Strong analytical and troubleshooting skills with a focus on root cause resolution. • Effective verbal and written communication skills, with the ability to explain technical details to non-technical users. • Strong interpersonal skills and ability to thrive in a collaborative environment.

🏖️ Benefits

• Weekly Pay and Performance bonuses • Shake Shack Meal Discounts • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more • Medical, Dental, and Vision Insurance* • Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1 • Pre-Tax Commuter and Parking Benefits • Flexible Spending and Dependent Care Accounts* • Development and Growth Opportunities • *Eligibility criteria applies