Siemens Healthineers
Healthcare Insurance • Biotechnology • Medical Device
Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.
10,000+ employees
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 $1.5M Grant on 2021-05
Service Program Manager – Mobile PET/CT
Job not on LinkedIn
October 14
Siemens Healthineers
Healthcare Insurance • Biotechnology • Medical Device
Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.
10,000+ employees
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 $1.5M Grant on 2021-05
📋 Description
• Lead the transition, implementation, and lifecycle management of Siemens Healthineers’ Mobile PET fleet across North America • Ensure continuity of service across regions and zones, collaborating with Zone Vice Presidents, Regional Service Managers, Remote Service Specialists, and Customer Service Engineers • Define and enforce standardized processes for installation, preventive and reactive maintenance, updates, safety protocols, and spare parts logistics • Serve as the technical subject matter expert, working with factory teams to ensure mobile-specific requirements are fully integrated into documentation, updates, and service instructions • Drive the digital enablement of mobile operations, including centralized dispatch, mobile networking, remote troubleshooting, error log analysis, and secure image transfer solutions • Manage escalations for mobile service issues, coordinating corrective and preventive actions with internal teams and external operators • Support training and capability development for field engineers, dispatchers, and applications staff to strengthen mobile-specific expertise • Maintain accuracy of installed base data in systems such as PEAK and SAP; implement corrective actions where required • Establish KPIs, governance frameworks, and reporting cadences to track program performance and drive continuous improvement
🎯 Requirements
• Bachelor’s degree in Engineering, Technical Management, or related field (Associate’s degree with equivalent experience considered) • Minimum 5 years of experience with mobile medical imaging systems (PET/CT strongly preferred) in service, operations, or vendor management • Strong technical knowledge of mobile imaging systems, trailers, and supporting infrastructure • Experience with IT-enabled service solutions such as centralized dispatch, remote diagnostics, and workflow integration • Proven ability to manage cross-functional programs and implement scalable processes in a complex, matrixed organization • Strong analytical, problem-solving, and communication skills
🏖️ Benefits
• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time
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