
11 - 50 employees
🤖 Artificial Intelligence
🛍️ eCommerce
☁️ SaaS
Artificial Intelligence • eCommerce • SaaS
Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.
🔥 17 hours ago
Manages key accounts for Siena, a leading agent of record for consumer brands, focusing on renewals and expansion. Collaborates with deployment strategists to drive commercial outcomes and executive trust.
🕒 May 22
Leading product education and community building for Siena's AI customer experience platform, enhancing customer interactions and learning.
🕒 May 15
Engineering Manager leading a remote team at Siena, developing customer experience AI systems. Overseeing project execution, prioritizing workload, and enhancing developer experience in a fast-paced environment.