Engineering Manager – Channels & Platform

🕒 August 4

🌐 United Kingdom, Poland, +4 more countries – Remote

🇬🇧 United Kingdom – Remote 🇵🇱 Poland – Remote 🇪🇪 Estonia – Remote 🇷🇴 Romania – Remote 🇱🇻 Latvia – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Siena AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

Artificial Intelligence • eCommerce • SaaS

Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.

📋 Description

• Own day-to-day engineering execution for Channels and Analytics • Run 1:1s and maintain the weekly delivery cadence • Work with PMs and engineering leadership to surface and sequence priorities • Organize backlogs and add structure in a fast-moving, low-process environment • Proactively unblock engineers and identify constraints before escalation • Write and maintain technical debt plans with engineers • Contribute to integration strategy and capacity planning • Improve developer experience and remove engineering friction • Deliver direct feedback and develop senior engineers • Coach engineers interested in management • Support hiring loops, recruiting, and maintaining the hiring bar • Partner with the current Engineering Manager on hiring, scope changes, and team-shaping decisions

🎯 Requirements

• 3+ years managing engineers in a product-delivery capacity, owning outcomes rather than only people • Based in a European timezone between UTC and UTC+3 • Startup or scale-up experience • Technical credibility sufficient to partner with senior engineers on difficult problems • Genuine AI/LLM fluency, including agentic systems, evaluations, and model reliability • Experience with security, compliance, or SOC-adjacent work • Experience working in a product company without a dedicated TPM or staff engineer • Experience managing senior engineers as a thought partner rather than a traditional process owner • Ability to work in a fast-moving environment with minimal process • Authorization to work in the country of residence without visa sponsorship

🏖️ Benefits

• Great salary plus equity or stock grants • Learning budget • Premium accounts for ChatGPT, Claude, Perplexity Pro, Cursor, and Lovable • Quarterly budget for new AI tools • Fully distributed, async-first work environment • Flexible remote work across eligible locations