Enterprise Apps Support Analyst

🕒 September 6

🌐 Spain, Germany, +1 more countries – Remote

🇪🇸 Spain – Remote 🇩🇪 Germany – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Signode

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🍽️ Food & Beverage

🏗️ Construction

📦 Logistics

Food & Beverage • Construction • Logistics

Signode is a global provider of end-of-line packaging solutions designed to secure, protect, and streamline the transportation of goods. With a wide range of products like case packaging, strapping systems, stretch systems, and automated protective systems, Signode serves industries such as food and beverage, construction, pharmaceuticals, and logistics. The company is committed to innovation and sustainability, offering products that improve load integrity, efficiency, and safety in the supply chain. Signode is part of the Transit Packaging Division of Crown Holdings, Inc. , and focuses on adapting its solutions to meet the changing demands of various industries.

📋 Description

• Field incoming incidents and problems from end-users • Fulfill end-user service requests for enterprise applications • Record and document problem-solving processes • Communicate application problems to key stakeholders • Test fixes and ensure problem resolution • Maintain and enhance performance of enterprise software • Identify and learn enterprise software applications • Coordinate departmental training needs • Support testing of new software applications

🎯 Requirements

• Bachelor’s Degree in Computer Science or related field • Minimum of 5 years of IT experience • Experience with ERP systems, preferably Microsoft Dynamics 365 • In-depth knowledge of enterprise applications • Strong understanding of Microsoft Dynamics modules • Ability to prioritize tasks in high-pressure environments • Excellent problem-solving and analytical skills • Effective communication and interpersonal abilities

🏖️ Benefits

• Diverse and inclusive workplace • Non-discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or veteran status • International transfer, storage, and access of personal data for recruitment purposes, including processing in the EU (consent-based)