HRIS Consultant, HiBob

🔥 2 hours ago

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Silver Cloud

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

👥 HR Tech

💼 Consulting

🤝 B2B

HR Tech • Consulting • B2B

Silver Cloud is an HR technology consultancy (also referred to as SilverCloud HR) that helps HR leaders select, implement, optimise and manage HRIS and payroll systems. They provide end-to-end services across review, selection, delivery and maximisation stages of HR technology transformation, offer resources like workbooks and whitepapers, run digital maturity assessments, and support mid-to-large organisations with strategic HR tech advice, implementation support, and ongoing optimisation.

📋 Description

• Lead HiBob implementation projects, ensuring on-time delivery, managing scope, timelines, and resources while adhering to project methodology and KPIs. • Act as the key point of contact for clients, taking a client-centric approach to understand their business goals and objectives, their system requirements, and advising on best practices for Bob configuration and optimisation. • Provide in-depth training and support to clients during implementation ensuring successful user adoption of the platform. • Provide guidance and support around data migration activities whilst ensuring data integrity. • Manage a detailed project plan, RAID logs and project status reports/updates to ensure the project status is communicated internally and externally. • Identify potential project risks and develop mitigation strategies to ensure project success, escalating to management when appropriate. • Work collaboratively with internal teams, including Sales and Marketing, and HiBob stakeholders to deliver exceptional service and resolve any client issues. • Support the Head of Practice to develop and grow the HiBob practice, including presales, recruitment, our service offering and process improvement. • Continuously seek opportunities to improve implementation processes, tools, and client engagement strategies. • Facilitate and drive own learning and development, keeping up to date on solution advancements.

🎯 Requirements

• Experience in implementing HRIS/HR tech solutions, with specific expertise in HiBob, as an implementer or customer. • Experience in Project Management. Proven ability to manage multiple implementation projects simultaneously, with a strong track record of delivering on time and within scope. • Client centric mindset and professional manner with an ability to manage multiple stakeholders at different levels. • Excellent client-facing skills, with the ability to engage, build trust, and effectively manage client expectations. • Strong written and verbal communication skills, capable of presenting to both technical and non-technical stakeholders. • Solid understanding of HR processes (e.g., talent management, time and attendance, compensation, performance management, workforce planning) and how HRIS solutions support these processes. • Ability to troubleshoot and resolve issues quickly and efficiently while maintaining strong relationships with clients. • Comfortable working in a fast-paced, agile environment and adapting to the changing needs of clients and projects. • Have a continuous improvement mindset in relation to improving the service. • A strong team player who is willing to actively work across the team, adopting a can-do and flexible attitude. • A completer finisher who keeps track of open items and sees actions through to closure. • Strong organisational skills with an appreciation for the importance of timely, complete, and accurate documentation. • Enthusiasm and passion for delivering a service that makes a difference.

🏖️ Benefits

• 25 days holiday + bank holidays (UK) • Flexible public holidays policy • Your birthday off • Volunteering day • Enhanced family, sick, and bereavement leave (plus counselling support) • Flexibility from day one • Eye care reimbursement • Profit share bonus scheme • Refer-a-friend bonus • Medical insurance with Vitality (including dental, optical, and hearing after probation) • Group Income Protection & Life Insurance • Access to Employee Assistance Programme • And most importantly, a genuinely supportive, high-performing team