Vice President, Account Management

🕒 July 9

🌵 Arizona, California, +19 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $175k - $190k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Simplistic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

🛍️ eCommerce

🏢 Enterprise

Marketing • eCommerce • Enterprise

Simplistic is a Shopify-focused digital agency and Shopify Plus Platinum Partner that helps brands design, build, launch, and optimize eCommerce stores. They provide end-to-end services including UI/UX and theme development, technical discovery and site architecture, third-party app strategy and ERP integration, store setup and data migration, technical SEO, privacy/data and accessibility compliance, CRO and A/B testing, analytics, and email/SMS marketing (Klaviyo partner). Simplistic works with DTC and B2B/wholesale merchants and offers outsourced site management and growth services to maximize revenue on Shopify/Shopify Plus.

📋 Description

• Build and scale the Account Management function • Design and implement Simplistic's Account Management operating model • Establish scalable processes, playbooks, reporting, and tools • Create account health frameworks and performance metrics • Develop and continuously improve systems that support long-term client success and revenue expansion • Recruit, coach, and retain a high-performing team of Account Directors • Establish clear performance expectations and development opportunities • Provide ongoing coaching around account planning and client leadership • Drive revenue growth across existing accounts • Manage account expansion and growth targets • Identify opportunities for both horizontal and linear growth • Partner closely with Business Development and Sales teams • Lead strategic business reviews and quarterly business reviews for key clients • Build and maintain relationships with executive stakeholders • Act as a trusted advisor and connect Account Management to Delivery

🎯 Requirements

• 10+ years of experience in Account Management, Client Services, Business Development, Consulting, Agency Services, or related client-facing commercial roles • Proven experience leading and developing Account Management, Client Success, or Client Services teams • Demonstrated success managing enterprise-level client relationships and driving revenue growth through account expansion • Strong understanding of account planning, client retention, cross-sell strategies, and executive relationship management • Experience building processes, systems, and operating frameworks that support scalable growth • Ability to navigate complex client environments and influence multiple stakeholder groups • Experience in eCommerce, digital consulting, digital transformation, or agency environments utilizing Shopify/Shopify Plus ecosystem • Experience supporting PE-backed, high-growth, or rapidly scaling organizations • Familiarity with commercial forecasting, account profitability analysis, and strategic planning

🏖️ Benefits

• Best-in-class service and thought partnerships • Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status • Transparency in compensation