Head of People Operations

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £60k - £70k / year

⏰ Full Time

🔴 Lead

👥 People Operations

🇬🇧 UK Skilled Worker Visa Sponsor

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Simprints

11 - 50 employees

🏥 Healthcare

💼 Consulting

🤝 Non-profit

Healthcare • Consulting • Non-profit

Simprints is a non-profit technology company founded at the University of Cambridge that specializes in providing secure, open-source biometric identification systems. Their mission is to transform the way the world fights poverty and disease by making sure that every vaccine, dollar, and public good reaches those who need them most. Simprints focuses on using biometric ID technology to ensure accurate verification and monitoring, particularly in healthcare and humanitarian settings. They serve communities in remote, rural areas, offering a robust solution designed for challenging environments where offline access is often necessary. Simprints is noted for its privacy-oriented technology, designed to work effectively even with diverse populations.

📋 Description

• Advise managers and employees on employee relations cases including grievances, disciplinary matters, performance concerns, absences and exits • Ensure contracts, handbooks and policies comply with employment law across countries where the organisation hires • Track legal changes, maintain country-specific terms and flag compliance risks • Ensure correct classification of permanent, fixed-term, project-funded, consultant and contractor roles • Audit and improve onboarding, offboarding, probation, performance review, leave and contract-change processes • Use AI to draft letters and policies, answer routine employee questions, clean HR data and summarise survey results safely • Own HRIS and people-data accuracy • Support payroll and benefits administration across countries • Produce reliable people reporting for the leadership team • Document and assign ownership of people processes • Lead the annual company offsite, including agenda, venue, travel, visas, budget, logistics and facilitation • Coach managers and provide tools, templates and training • Run engagement surveys and turn results into actions • Champion company culture and values and lead challenging discussions • Advocate for employees with leadership while balancing staff needs, company values and business priorities • Report to the Chief Operating Officer • Manage three direct reports • Meet managers and employees and deliver prioritised process improvements during the first year

🎯 Requirements

• 7+ years in HR • At least 2 years leading the people function or a significant part of it, including managing a small team • Experience handling a wide range of employee relations cases from first conversation to final outcome • UK employment law experience and employment law experience in more than one jurisdiction • Knowledge of contracts, notice periods, leave and termination rules across multiple countries • Experience with Employer of Record models and local counsel • Experience in project- or grant-funded organisations • Knowledge of permanent, fixed-term, project-funded and contractor classifications • Ability to manage contract renewals and endings when funding changes • Process improvement and attention to detail • Confidence using an HRIS • Experience with AI tools such as ChatGPT, Claude or Copilot, with examples of practical use • Experience planning and running in-person events, ideally company offsites or retreats for 50+ people • Clear written communication and ability to explain policy in plain language • Ability to handle difficult conversations with empathy and directness • Willingness to travel occasionally to sites in Africa • CIPD Level 5 or above or equivalent HR qualification is nice to have, not required • UK HR experience if working from a GMT +/- 3 hours time zone outside the United Kingdom

🏖️ Benefits

• Remote work in the United Kingdom • Mutual flexibility and autonomy in work hours • Work-life balance • Professional development plans • Access to global experts through the GLG network • Generous professional development budget (“Eduprints”) • Professional training and coaching support • Opportunity to work on technology with global development impact • Diverse international team • Semi-annual productivity assessments supporting the flexible work model

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