Account Manager

🕒 September 10

🏢🏡 New York City – Hybrid

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 66 days.

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Situation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

📱 Media

📣 Marketing

Media • Marketing

Situation is a marketing and creative services agency that focuses on live entertainment, attractions, theater, sports, arts and culture institutions. With over 20 years of award-winning work, Situation champions the power of shared experiences, leveraging an audience-first mindset to drive impact. They help brands tell stories, identify audiences, deepen relationships, and maximize revenue. By connecting experience leaders across various industries, they utilize the latest technologies and trends to offer innovative solutions. Situation is part of the Situation Group and is located in New York, NY.

📋 Description

• Serve as the primary day-to-day partner for a specific set of clients and support an Account Director for complex accounts • Build resilient, long-term client partnerships and drive revenue growth through great work, clear communication, and quality assurance • Align agency recommendations with clients’ business goals • Manage workflow across internal teams and resolve process challenges proactively • Track budgets and manage client invoicing, contributing to agency projections and ensuring budgets are spent in full • Participate in strategic discussions and contribute ideas in internal and client-facing meetings • Lead client presentations and strategic conversations • Understand clients’ business objectives, institutional priorities, and industry landscapes to inform recommendations • Follow industry trends and connect relevant opportunities to client work • Identify and secure opportunities for service expansion and budget optimization • Continually sharpen writing, speaking, and listening skills • Report to a senior account leader who provides coaching on client management, presentation skills, and strategic conversations

🎯 Requirements

• 3+ years of experience in an account management or client services role at a digital or integrated marketing agency • Demonstrated experience collaborating with media colleagues to provide client-facing reporting and insights • Clear and confident communicator, comfortable presenting to clients and giving direction to internal creative and media teams • Detail-oriented with a critical eye for quality • Collaborative problem solver who moves work forward without prompting • Genuine curiosity about clients' businesses and the marketing industry • Startup experience (nice to have) • Experience working with higher education and/or nonprofit organizations (nice to have) • Experience using Google Suite (nice to have)

🏖️ Benefits

• Health care plan (medical, dental and vision) • Retirement plan with employer match • Life and disability insurance • Generous paid time off package including vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays • Paid family leave • Cold brew coffee, snacks and fresh fruit • Wellness resources • Special access to New York City’s arts and entertainment scene

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