Skylum
51 - 200 employees
🤝 B2B
👥 B2C
B2B • B2C
Skylum is a Ukrainian company that develops photo editing software. They create intuitive, powerful, and easy-to-use tools for photographers of all skill levels, aiming to make photo editing enjoyable and accessible to everyone. Their flagship product, Luminar Neo, is an award-winning photo editor that leverages artificial intelligence to enable millions of photographers worldwide to edit their photos. Skylum emphasizes creativity and innovation in its products and maintains a commitment to supporting the Ukrainian community through charitable efforts.
Customer Support Specialist
Job not on LinkedIn
🕒 August 12
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Skylum
51 - 200 employees
🤝 B2B
👥 B2C
B2B • B2C
Skylum is a Ukrainian company that develops photo editing software. They create intuitive, powerful, and easy-to-use tools for photographers of all skill levels, aiming to make photo editing enjoyable and accessible to everyone. Their flagship product, Luminar Neo, is an award-winning photo editor that leverages artificial intelligence to enable millions of photographers worldwide to edit their photos. Skylum emphasizes creativity and innovation in its products and maintains a commitment to supporting the Ukrainian community through charitable efforts.
📋 Description
• Handle and resolve customers’ complaints and requests, mostly via chat and email • Analyse and assess customers’ needs • Deliver information about product benefits to convert potential customers into paid customers
🎯 Requirements
• At least 6 months’ experience in Customer Support • Upper-intermediate English is a MUST • Excellent communication skills • High level of personal responsibility • Positive attitude • Interest in photography • Experience working with Photoshop and Lightroom • Knowledge of Zendesk • Experience in SaaS products • Previous work during evening hours • Ability to work in two shifts: Morning 7:00–16:00 or Evening 15:00–00:00
🏖️ Benefits
• Flexible schedules • Trust-based workflows • Supportive team environment • Educational allowance • English, German and Polish classes • Choice of working remotely or in the office • Medical insurance • Twenty-one days of paid sick leave per year • Twenty-one days of paid vacation per year • Frequent team-building activities
Apply NowSimilar Jobs
🕒 August 12
UDT
201 - 500
Remote Account Support Representative supporting customer quotes, orders, configurations, and digital tools. Helping UDT’s technology-services clients while maximizing Field Account Manager productivity.
🕒 August 12
Peer Support Specialist connecting North Carolina adults with serious mental illness to supported housing and behavioral health services. Conducting in-reach, education, visits, documentation, and transition coordination.
🇺🇸 United States – Remote
💵 $46.3k - $60.2k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🕒 August 12
Digital customer service representative handling high-volume chat, email, and review interactions for a compounding pharmacy. Improving AI chatbot responses and knowledge bases while resolving patient and provider concerns.
🕒 August 12
Bilingual Customer Service Representative supporting Oscar Health members, brokers, providers, and vendors remotely in Texas. Managing caseloads, resolving issues, and following healthcare compliance procedures.
🇺🇸 United States – Remote
💵 $20 - $21 / hour
🔥 Funding within the last year
💰 $355M Post-IPO Debt - Oscar Health on 2025-09
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
🕒 August 12
Bilingual customer service representative serving Oscar Health members and providers remotely in Florida. Managing caseloads, resolving issues, and supporting health insurance operations.
🇺🇸 United States – Remote
💵 $20 - $21 / hour
🔥 Funding within the last year
💰 $355M Post-IPO Debt - Oscar Health on 2025-09
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
