Associate District Manager – Commercial HVAC/R

Job not on LinkedIn

🕒 August 28

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smart Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Smart Care is a company that specializes in the repair and maintenance of foodservice equipment, ensuring that grocery stores, convenience stores, restaurants, and non-commercial foodservice providers remain operational and efficient. With a focus on improving uptime and reducing operating costs, Smart Care offers a wide range of services, including equipment repair, maintenance, design, and installation for both hot side and cold side equipment such as ovens, fryers, refrigeration systems, and HVAC systems. The company is notable for having over 1000 technicians across 50 provider locations in the United States and has been named the 2024 Foodservice Equipment Repair and Maintenance Company of the Year. Smart Care emphasizes professional service, social impact, and community support, while also providing career opportunities with competitive pay and mentorship programs.

📋 Description

• Manage daily workforce flow, technician schedules, PTO, and emergency on-call schedules • Partner with dispatchers to improve technician scheduling, service efficiency, schedule adherence, and contracted-work completion • Review technician timecards, make corrections, and meet weekly payroll deadlines • Lead and reinforce field safety initiatives • Participate in technician recruiting, onboarding, training, and ongoing development • Coach technicians on performance, productivity, and customer service results • Identify technician strengths and development opportunities • Manage technician performance through coaching, feedback, and corrective action with the District Manager • Review district performance and operating metrics with the District Manager and identify improvement opportunities • Help control operating expenses and support sales and profitability goals • Resolve parts availability, shipping, and delivery issues with the Parts Department • Build relationships with customers and key stakeholders • Investigate customer concerns, identify root causes, and develop solutions • Participate in service vehicle inventory reviews and create compliance action plans • Partner with fleet management to maintain district vehicle and driver information • Support workforce planning, PTO scheduling, attendance management, and staffing needs

🎯 Requirements

• Associate degree and at least two years of people-management or relevant field-service leadership experience, OR a combination of education and professional experience equivalent to a bachelor’s degree • A valid driver’s license and an acceptable motor vehicle record • Ability to read, write, and communicate effectively in English • Ability to work from and regularly travel throughout the Moorestown, New Jersey service market • Authorization to work in the United States without current or future immigration sponsorship • Preferred: Experience in commercial HVAC, refrigeration, mechanical services, facilities management, or another field-service industry • Preferred: Previous experience leading HVAC/R technicians or another skilled-trades workforce • Preferred: Strong knowledge of scheduling, dispatch, workforce planning, and field-service operations • Preferred: Experience reviewing performance metrics and using data to improve productivity, service quality, and profitability • Preferred: Demonstrated success meeting customer expectations and business objectives • Preferred: Experience managing budgets, operating expenses, or profit-and-loss performance • Preferred: Strong coaching, decision-making, and problem-solving skills • Preferred: Ability to remain organized and make sound decisions in a fast-paced service environment

🏖️ Benefits

• Competitive compensation and comprehensive benefits • Company vehicle • Access to industry-leading tools, technology, training, and operational resources • Incentive opportunities tied to district performance and profitability • Career growth within Rite Air Mechanical and the broader Smart Care organization