Senior Manager, Engineering – Solution Experiences

November 3

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $205k - $257.5k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

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Smartsheet

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SaaS • Productivity • B2B

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

1001 - 5000 employees

Founded 2005

☁️ SaaS

⚡ Productivity

🤝 B2B

📋 Description

• Manage one or more related teams of 8-12+ software engineers across a product area or emerging pillar, driving development and success of products that delight customers. • Guide and mentor team members on architecture and best practices while reviewing and coaching on project designs for design review presentations. • Analyze feature sets for market effectiveness and implementation efficiency, facilitating feedback and discussions with Product and Design teams. • Create strong partnerships with product management and other essential business areas while contributing to business planning and product vision. • Lead cross-team technical efforts and address technical challenges that span multiple teams within your pillar area. • Plan and deliver end-to-end projects with high technical ambiguity and cross-team dependencies, communicating risks and building consensus with stakeholders. • Mentor and coach individuals and managers both within and outside your teams, identifying and growing potential successors. • Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineering talent strategically across multiple teams. • Own setting yearly and quarterly technical and operational goals for your product area while managing metrics and reporting. • Communicate effectively to executives and non-technical stakeholders, tailoring your approach to diverse audiences and anticipating conflicts proactively. • Create repeatable processes for measuring and improving team efficiency while demonstrating operational excellence leadership across your teams. • Champion AI adoption in both software and product development lifecycles, leveraging shared learnings to mature usage and enhance customer experiences.

🎯 Requirements

• 10+ years software development experience • 4+ years previous management experience • Strong background building and deploying AI/ML features relevant to search, including but not limited to: • Vector Search and semantic search implementation • Ranking models (e.g., Learning to Rank - LTR) • Natural Language Processing (NLP) techniques for query understanding and document analysis • Experience productionizing and scaling ML models within a search stack. • Experience building scalable, high available customer-facing cloud applications • Experience building or managing full stack teams is a plus • Experience with large-scale Search/Information Retrieval systems (e.g., OpenSearch, Elasticsearch, Solr) preferred • Experience building teams including, recruiting and retention • Experience with Agile/Scrum methodologies • AWS or other Cloud experience • A degree in Computer Science, Engineering, or a related field or equivalent practical experience • Legally eligible to work in the U.S. on an ongoing basis

🏖️ Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)