QA Automation Engineer

October 2

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SMG - Service Management Group

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Enterprise • SaaS • B2B

SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.

201 - 500 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2021-10

📋 Description

• Execute manual and automated test cases to ensure software quality • Identify, document, and track defects using tools like JIRA • Collaborate with developers to resolve issues quickly • Contribute to test planning and strategy to improve coverage and effectiveness • Perform regression testing when new features are released • Maintain accurate test documentation, including test plans, cases, and reports • Work closely with cross-functional teams to promote a strong quality culture • Expand your QA expertise under mentorship, including automation and CI/CD integration

🎯 Requirements

• 2–3 years of QA or test automation experience (internships and projects count) • Proficiency in manual testing, bug tracking, and regression testing • Familiarity with tools like Selenium, Cypress, Playwright, or similar • Basic scripting skills in JavaScript, Python, or Java • Strong attention to detail and excellent documentation habits

🏖️ Benefits

• Work hard, have fun environment • Values driven culture where we connect, collaborate & co-create • Remote first company (fully remote) • Unlimited PTO • Tech provided • Diverse, experienced, friendly team which will welcome you, support you and challenge you