Retail Operations Manager

🕒 October 22

🏖️ New Jersey, New York, +1 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Snif

WebsiteLinkedInAll Job Openings

1 - 10 employees

💄 Beauty

🛒 Retail

🛍️ eCommerce

Beauty • Retail • eCommerce

Snif is a company specializing in the sale of fragrances, scented candles, and other scented products. They offer a unique try-before-you-buy model, allowing customers to experience their scents before committing to a purchase. Snif aims to make fragrance shopping fun and accessible, with high-quality scents at affordable prices. Their products are available for purchase online and through selected retail partners, such as Ulta Beauty.

📋 Description

• Own daily order management across retail channels, including Ulta, Ulta International, Amazon, and future distribution expansion • Validate purchase orders against item data, pricing, quantities, inventory availability, and delivery requirements • Resolve order discrepancies before confirmation and coordinate fulfillment priorities during shortages • Coordinate fulfillment providers on order confirmation, routing, labeling, shipping documentation, pickup, and delivery • Monitor EDI transactions and retailer portals; resolve missing or rejected documents • Prepare and submit invoices and reconcile ordered, shipped, and invoiced quantities • Investigate chargebacks, prepare dispute documentation, track deadlines, and address recurring causes • Own order-execution readiness for new retailer and item launches • Maintain order records and reporting by retailer and distribution center • Improve procedures, service reporting, backup coverage, and repetitive workflows • Work with Sales, Procurement and Inventory, Finance, manufacturing partners, fulfillment providers, and the VP of Operations

🎯 Requirements

• 3+ years of relevant experience in wholesale order management, retail operations, or customer operations within a consumer products business • Experience personally managing national retailer orders from receipt through delivery and invoicing, including resolving exceptions across internal teams and fulfillment partners • Experience supporting multiple distribution centers and meeting retailer routing and compliance requirements • Hands-on experience monitoring EDI transactions, diagnosing operational errors, and working with providers to resolve them • Experience working directly with third-party warehouses and transportation partners on fulfillment and delivery issues • Strong Excel or Google Sheets skills, including reconciling order, inventory, shipment, and invoice data • Sound judgment when priorities compete, with the ability to explain risks, recommend actions, and recognize when a decision requires approval • Clear communication, careful attention to detail, and consistent follow-through • Examples of improving an operating process, with a clear explanation of your contribution and the resulting change in accuracy, service, or manual effort • Experience in beauty, fragrance, personal care, or home products • Familiarity with OpenText, ShipIQ, Partners Online, or comparable retailer systems; experience improving workflows through ERP systems or automation • Proficiency in LLMs (e.g., Claude, GPT) • Experience supporting new retailer launches or managing Amazon fulfillment alongside national wholesale accounts

🏖️ Benefits

• Highly competitive salary and equity • An opportunity for growth and ability to widen your role and responsibilities • Medical, Dental and Vision healthcare insurance • 401K Retirement Plan with company matching • Paid Parental Leave • Flexible vacation and PTO policy • Industry-leading well-being and mental-health benefits • Virtual and remote work as well as work-from-home setup • Snif product on us!

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume