Inbound Sales Executive

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August 29

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Snoonu

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eCommerce • B2C • Retail

Snoonu is an innovative delivery service that connects consumers with local businesses, offering a seamless platform for ordering food, groceries, and other essentials. The company focuses on enhancing the customer experience by providing fast and reliable deliveries through a user-friendly mobile app.

201 - 500 employees

Founded 2019

🛍️ eCommerce

👥 B2C

🛒 Retail

💰 Series B on 2023-05

📋 Description

• Inbound Sales Executive is responsible for handling inbound merchant leads and guiding them through onboarding • Contact inbound leads via CRM and assess readiness for onboarding • Collect and verify required merchant documents (CR, trade license, IBAN certificate, etc.) • Support merchants through the contract signing process • Assist in gathering product details, images, logos, and business information • Ensure accurate and timely updates within the CRM system • Follow up to ensure merchants go live on the app within the set SLA • Meet individual KPIs for the number of onboarded brands and response rate • Collaborate with internal teams such as PSC and Content to ensure smooth handover

🎯 Requirements

• Experience in inbound sales or lead qualification • Proficiency with CRM systems • Strong communication and attention to detail • Ability to collect and verify merchant documents (CR, trade license, IBAN certificate) • Experience in supporting contract signing process • Ability to gather product details, images, logos, and business information • Ability to meet KPIs and SLA targets • Collaboration with internal teams (PSC and Content) • Willingness to be based in Jordan (remote role)