Senior Manager, Solution Engineering

🕒 January 30

🇺🇸 United States – Remote

💵 $250k - $275k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Socure

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 $450M Series E on 2021-11

Consulting • Healthcare • Legal

Socure is a leading platform for digital identity verification and trust. Utilizing advanced predictive analytics, artificial intelligence, and machine learning technologies, Socure leverages vast online and offline data intelligence including email, phone, address, IP, and device information to verify identities in real-time. Their solutions address challenges in onboarding, login authentication, account takeover prevention, and contact center operations. Socure's AI-powered platform excels in combating identity fraud, ensuring compliance, and enhancing user experiences across various industries such as financial services, eCommerce, online gaming, and crypto.

📋 Description

• Build and lead a Solution Engineering team embedded within Product Engineering. • Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes. • Deliver short-term technical initiatives that enable field teams and support active customer engagements. • Collaborate directly with customers on complex DocV integrations and deployment challenges. • Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities. • Identify and address integration-related technical debt to improve reliability, stability, and operational robustness. • Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams. • Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate. • Anticipate recurring customer and field needs and drive scalable, repeatable solutions.

🎯 Requirements

• 8+ years of engineering, solutions engineering, or technical consulting experience. • At least 3 years of experience leading customer-facing or hybrid engineering teams. • Strong understanding of APIs, SDKs, and enterprise integration patterns. • Ability to deliver production-quality solutions in fast-paced, ambiguous environments. • Strong communication skills and experience working across technical and non-technical stakeholders.

🏖️ Benefits

• Offers Equity • Offers Commission