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Performance Manager

🕒 October 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Solera, Inc.'s careers page, not through a job board

First seen by Remote Rocketship October 19

Still open on Solera, Inc.'s site. Checked 2 minutes ago.

Logo of Solera, Inc.

Solera, Inc.

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Manage a portfolio of assigned customer accounts and serve as the primary strategic advisor for account performance • Conduct business reviews evaluating KPIs, adoption trends, ROI, and growth opportunities • Develop account strategies focused on retention, expansion, and account health • Collaborate with Customer Success Managers, Vice Presidents, implementation teams, and product specialists • Maintain accurate customer records and opportunity tracking within Salesforce CRM • Deliver executive-level presentations and recommendations to dealership leadership • Support revenue growth through renewals, upsell opportunities, and increased product adoption

🎯 Requirements

• 5+ years of experience in account management, customer success, business consulting, dealership operations, or automotive technology • Knowledge of automotive technology, telematics, IoT-connected solutions, SaaS platforms, and customer lifecycle management • Strong understanding of dealership operations and aftermarket automotive solutions • Proficiency with Salesforce CRM, Microsoft Excel, Power BI, and Microsoft 365 • Strong analytical, presentation, communication, and problem-solving skills

🏖️ Benefits

• Willingness to travel approximately 15%

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