Especialista en Soporte Técnico y Redes, Bilingüe

Job not on LinkedIn

November 7

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🗣️🇪🇸 Spanish Required

Firewalls

Apply Now
Logo of Solvo Global

Solvo Global

B2B • HR Tech • SaaS

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

501 - 1000 employees

🤝 B2B

👥 HR Tech

☁️ SaaS

📋 Description

• Administración de usuarios en entornos Windows Terminal Server (locales y en la nube). • Soporte a dispositivos de red y firewalls Fortinet (WAN, LAN, VPN). • Diagnóstico y resolución remota de problemas técnicos relacionados con: Redes LAN locales, Políticas de firewall y enrutamiento, Servicios de impresión en Windows, Copias de seguridad y recuperación de servidores, Administración remota de servidores de clientes: Gestión de cuentas de usuario, Archivos compartidos, Configuración de colas de impresión, Administración remota de firewalls Fortigate: Configuración de VPN (site-to-site y dial-up), Gestión de políticas y grupos, Configuración de VLAN y solución básica de problemas de red. • Documentación de soluciones en el sistema de seguimiento de casos, cumpliendo con los estándares establecidos. • Construcción de relaciones sólidas con clientes y compañeros de equipo.

🎯 Requirements

• Estudios College/Carrera Técnica • Experiencia profesional 2 años

🏖️ Benefits

• Atención de solicitudes fuera del horario laboral y emergencias, según rotación.

Apply Now

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