Community Manager – MMORPG

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Spiderware Consultoria Em Informatica Ltda

WebsiteLinkedInAll Job Openings

- employees

🎮 Gaming

👥 B2C

Gaming • B2C

Spiderware Consultoria Em Informatica Ltda is an indie game studio that develops next-generation live-service massively multiplayer online role-playing games (MMORPGs). The company operates fully remotely and emphasizes a fast, startup-like workflow: small teams, rapid iteration, in-engine instant edits, and player-driven development. Spiderware focuses on novel indie game design and building shared narrative universes that bring players together, and it is actively hiring for all roles.

📋 Description

• Take on an existing community of 25,000+ members. • Lead and support our amazing team of moderators and community volunteers. • Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. • Run 2-3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. • Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. • Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. • Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. • Manage and cultivate activity in the Community Hub. • Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. • Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. • Curate a steady stream of user-generated content including fan art features, housing tours, fashion spotlights, and meme roundups. • Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. • Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. • Create a media training and vetting program for team members who are interested in having public profiles. • Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. • Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community.

🎯 Requirements

• You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. • You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. • You've managed a video game community, and ideally, you've been part of the game launch. • You understand meme culture, your posts sound like a real person, not a brand account. • You're a self-starter. You see a Reddit thread about our genre and respond without being told. • You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. • You'll play the game, a lot. • **Bonus Points** • Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) • Existing gaming social media presence (even small) • You can make short-form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. • Speak more than English • Experience with influencer platforms • Pixel art or cozy gaming community experience

🏖️ Benefits

• Type: Full-time, contract (with view to permanent) • Location: Remote (UK timezone preferred, EU/NA overlap required) • Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9-5. • Compensation: competitive • Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.