Senior Product Manager – User Platform

🔥 16 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Spotify

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

📱 Media

👥 B2C

🛍️ eCommerce

Media • B2C • eCommerce

Spotify is a global audio streaming service company that offers its users access to a vast library of music and podcasts. Known for its focus on delivering personalized listening experiences, Spotify employs data scientists, engineers, and client partners across various global locations to continuously innovate and enhance its offerings. The company fosters a strong culture of diversity, equity, and impact, emphasizing belonging and inclusion in its workforce. Spotify is not only committed to shaping the future of audio entertainment but also to making a positive societal impact, with initiatives focused on social and environmental issues.

📋 Description

• Define the product strategy and roadmap for a portfolio of User Platform products spanning account lifecycle management, IAM analytics, and device and client intelligence. • Partner closely with engineering managers, staff engineers, data scientists, analytics engineers, designers, researchers and insights teams to shape product direction and deliver long-term platform value. • Collaborate across missions, studios and product areas to ensure Spotify's identity and user data platform evolves to meet business and customer needs. • Help build Spotify's account lifecycle platform with well-defined account states, governed lifecycle transitions and comprehensive audit capabilities supporting Engineering, Customer Service, Legal and partner teams. • Lead the product vision for User Intelligence, the shared platform that enables trusted understanding of users, devices and sessions through reusable signals and APIs. • Partner with teams across User Fraud, Subscriptions, Advertising, Personalization, Safety, Legal and Platform to ensure trusted identity data becomes a strategic input for decision making. • Translate complex identity, trust and data challenges into clear product strategies, business outcomes and prioritization decisions. • Define success metrics including platform adoption, signal quality, data trust, lifecycle diagnosis time, decision latency and reduction of fragmented local solutions. • Balance long-term platform investments with near-term business priorities, regulatory requirements and user experience. • Foster an effective product operating rhythm across multiple squads by creating clarity, alignment and shared ownership that enables teams to move with confidence.

🎯 Requirements

• Significant product management experience building platform products, identity systems, infrastructure or large-scale consumer technology. • Experience working with backend platforms, APIs, distributed systems, identity platforms, policy engines or large-scale data products. • Care deeply about creating trusted user experiences where security, privacy, safety and usability must work together. • Use data to inform judgement, validate assumptions and make thoughtful product decisions while balancing qualitative insight with quantitative evidence. • Enjoy solving complex, cross-functional problems where success depends on influence, collaboration and strong product thinking. • Build trusted partnerships across Product, Engineering, Security, Legal, Data, Operations and business teams. • Communicate highly technical concepts in a way that enables informed business decisions for both technical and non-technical audiences. • Know how to build alignment across diverse stakeholders while maintaining focus on long-term product outcomes. • Bring a structured, proactive approach and are comfortable creating clarity from complex and evolving challenges. • Care about building platforms that enable teams to move faster while creating trusted experiences for millions of Spotify users around the world.

🏖️ Benefits

• Flexible work arrangements