Social Media Officer

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Spring by Action for Children

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

🌍 Social Impact

🤝 Non-profit

Education • Social Impact • Non-profit

Spring by Action for Children is a modern, award-winning childcare brand in the United Kingdom. It provides extended childcare services ranging from birth to 14 years through its Spring Nurseries and Spring Oscars Out of School Clubs. The company is committed to delivering comprehensive childcare solutions, ensuring a seamless journey for children at every developmental stage. They offer exceptional early learning environments, military childcare services, Forest Schools, and a variety of clubs including breakfast, after school, and holiday clubs. Renowned for their excellent Ofsted ratings, Spring dedicates itself to creating positive learning and play opportunities for children across the UK.

📋 Description

• plan, film, shoot and edit engaging, audience-first content, including short-form video, photography and graphics, for our social media channels, working with key stakeholders across the charity. • support the day-to-day running of Action for Children's social channels, including scheduling, publishing and monitoring content, in line with our procedures and key messages. • engage with and nurture our online community, responding to comments and messages and helping maintain a positive brand sentiment online. • keep on top of social media trends, platform updates and emerging content formats, bringing fresh ideas to the team. • work with the Senior Social Media Manager and colleagues across the organisation to bring campaigns, services, policy and fundraising initiatives to life on social media. • help coordinate influencer partnerships and user-generated content to amplify brand reach and engagement. • use analytics tools to track content and channel performance, helping the team make data-driven decisions. • bring any reputational issues to the immediate attention of the Senior Social Media Manager and other colleagues. • work closely with the wider social media and communications team on planning and delivery of content.

🎯 Requirements

• Qualification in social media, marketing, communications or a related field, or equivalent experience. • Practical, hands-on skills in camera operation, video editing and graphic design, with confident use of the Adobe Creative Suite (e.g. Premiere Pro and Photoshop) to produce high-quality content in-house. • Demonstrable experience creating engaging content for social media channels such as Facebook, Instagram, LinkedIn or TikTok. • Experience managing or supporting the day-to-day running of organic social media channels. • Community management experience, responding to audiences in a positive, on-brand way. • Working knowledge of social media analytics and scheduling tools. • Excellent written communication skills, with excellent attention to detail. • Experience in stakeholder management. • Experience working on projects and campaigns within multidisciplinary teams to achieve shared objectives. • Awareness of crisis communications and reputation management as they apply to social media. • Knowledge of diversity policies and how to apply them to deliver the job brief.

🏖️ Benefits

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. • Gain professional qualifications and excellent training/development opportunities. • Flexible maternity, adoption, and paternity packages. • Pension with up to 7% employer contribution with included life assurance cover. • Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.