Field Service Engineer

🕒 June 15

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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SPT Labtech

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🧬 Biotechnology

🔬 Science

🔧 Hardware

Biotechnology • Science • Hardware

SPT Labtech is a company that develops innovative laboratory automation solutions with a focus on liquid handling, sample preparation, and sample management. They create products to accelerate life science research across various fields such as genomics, drug discovery, and structural biology. Their expertise in automation and cutting-edge technology helps scientists improve productivity and efficiency in the laboratory setting. By partnering with application leaders globally, SPT Labtech is committed to enhancing human health through advanced scientific research and collaboration.

📋 Description

• Performing field service work such as on-site installation, preventative maintenance and repair work; • Ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service delivery; • Being available to travel at short notice in order to support other Field Service Engineers when needed; • Timely completion of all required documentation; • Communicating any product quality issues to the appropriate persons; • Working closely with the Sales team and the Field Applications Specialists • Carrying out core responsibilities effectively while meeting KPIs that measure performance and impact.

🎯 Requirements

• Previous experience with electro-mechanical and automated systems essential, ideally within the pharmaceutical/healthcare sectors would be desirable • Ability to travel on short notice, in the UK and Europe which at times could involve at least 60% overnight travel • Education equivalent of at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering • Exceptional time management and planning skills, and ability to work cooperatively to prioritise workload • Strong customer focus • Self-motivated, team player • Valid Passport and driving license

🏖️ Benefits

• Private medical insurance • Generous pension plan