Merchant Relations Manager

3 days ago

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STADIUM

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B2B • HR Tech • Marketing

Stadium is a comprehensive platform designed to streamline gifting, swag, and recognition for businesses. It offers a wide range of services including peer-to-peer recognition programs, automated gifting, swag storage, and custom branded merchandise. The platform integrates with tools like Slack and Teams, allowing companies to coordinate and enhance employee engagement, client gifting, and event management. Stadium also provides solutions for HR departments to optimize processes such as employee appreciation and onboarding, while supporting marketing efforts with customizable swag. With a global fulfillment network and sustainability practices, Stadium simplifies the logistics of gifting and recognition across diverse teams and occasions.

51 - 200 employees

🤝 B2B

👥 HR Tech

📋 Description

• Source new products and local vendors within specific regions • Negotiate and onboard vendors who fit our Stadium profile • Maintain and manage relationships with vendors focusing on trust, reliability and ensuring items remain high quality. Moreover, as needed communication with the vendor on new SOPs, product offerings, feedback and any order concerns • Updating and adding new items to expand our catalogue and keep it fresh and on trend • Track incoming orders and stay on top of them - see them to delivery within our Stadium timelines • Working on all facets of Stadium including: swag, shops, SnackMagic, gift cards, swag kits, and overall catalogue expansion

🎯 Requirements

• A ‘hustler' mindset but in the best way - looking for someone who is not afraid to go out there and make cold calls/emails, do research (virtual AND in person) and/or use their network to make things happen • A GREAT communicator - since we are all remote, we need someone who is not afraid to speak up and ask for help. Also, someone who is happy to share ideas and collaborate • On the flip side of communication, our team is made up of different cultures and languages from all over the world, so clear communication is crucial • The ability to multitask – given the sheer amount of products and orders we handle on a daily basis, we need someone who can handle it all but also drop everything and take on something urgent when needed • Tech forward - Stadium relies heavily on our backend system as well as other software components - we want someone who can pick up on these systems quickly and can handle any update and troubleshooting along the way • Excellent English speaking and writing skills • Good working internet connectivity • Bilingual is a plus • Being able to work well in a global remote team setting - this will impact working hours to ensure we overlap with all time zones in the team • Computer skills • Manages emails daily through Gmail • Uses a calendar to book and arrange meetings via Zoom and other platforms if needed • Efficient in G-suite/ Microsoft Excel, Word, etc.

🏖️ Benefits

• Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole • Career mobility and opportunities to work across areas of the company • Remote-first work environment with frequent Zoom company events and chance to make genuine connections • Competitive salary with unlimited PTO