Staff Outsource Solutions
B2B • IT • HR Tech
Staff Outsource Solutions is a company dedicated to providing skilled virtual assistants and dedicated staff from around the world to meet the diverse needs of businesses. They specialize in offering flexible outsourcing solutions, helping clients reduce labor costs and improve operational efficiency. Their services span various sectors, including administrative support, customer service, digital marketing, IT support, and bookkeeping, enabling organizations to focus on their core strengths while leveraging top talent suited to their specific requirements.
51 - 200 employees
Founded 2016
🤝 B2B
👥 HR Tech
Client Relationship Manager
Job not on LinkedIn
October 21
Staff Outsource Solutions
B2B • IT • HR Tech
Staff Outsource Solutions is a company dedicated to providing skilled virtual assistants and dedicated staff from around the world to meet the diverse needs of businesses. They specialize in offering flexible outsourcing solutions, helping clients reduce labor costs and improve operational efficiency. Their services span various sectors, including administrative support, customer service, digital marketing, IT support, and bookkeeping, enabling organizations to focus on their core strengths while leveraging top talent suited to their specific requirements.
51 - 200 employees
Founded 2016
🤝 B2B
👥 HR Tech
📋 Description
• Lead client onboarding ensuring new clients have a seamless start, from contract handover to first placement. • Provide proactive account management and ongoing support, maintaining regular communication with active clients. • Collaborate with recruitment and operations teams to ensure high-quality staffing delivery and service consistency. • Monitor client satisfaction and gather feedback or testimonials to highlight success stories. • Identify upselling or cross-selling opportunities within active accounts. • Reconnect with previous clients to explore new staffing opportunities and rebuild relationships. • Track key account metrics (e.g., retention, fill rates, satisfaction scores) and provide reports to management. • Act as a client advocate internally, ensuring their needs are represented and met.
🎯 Requirements
• Bachelor’s degree in Business, Marketing, Communications, or a related field. • 3+ years of experience in Sales, Customer Service, Account Management, or Client Services, ideally in the staffing or recruitment industry. • Excellent communication, problem-solving, and relationship management skills. • Strong organizational abilities with experience managing multiple client accounts. • Familiarity with CRM or ATS tools (e.g., Bullhorn, Zoho Recruit, Salesforce) is an advantage.
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