Implementation Project Manager

Job not on LinkedIn

🕒 October 12

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

Where this job comes from

Posted on Stago's careers page ↗Stago's careers page, not through a job board

First seen by Remote Rocketship October 12

Still open on Stago's site. Checked 9 hours ago.

Apply Now
Logo of Stago

Stago

1001 - 5000 employees

Founded 1945

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Stago is a global diagnostics company specializing in the science of hemostasis and thrombosis, providing laboratory instruments, reagents, quality control programs, and related services for clinical coagulation testing. The company offers hemostasis analyzers and assays (including D-dimer tests), external quality assessment (EQA) programs, continuing education and digital tools like My Personal Space and My Expert QC to support lab quality management and customer account services. Stago serves hospitals, clinical laboratories, and healthcare providers with technical support, regulatory-cleared products, and educational resources.

📋 Description

• Own end-to-end project management of customer implementations from commercial handoff through go-live and transition to ongoing support • Develop and maintain comprehensive implementation plans covering milestones, timelines, dependencies, responsibilities, commitments, resources, and go-live dates • Establish implementation governance structures and meeting cadences • Serve as the primary project management point of contact for customers • Lead kickoff meetings, recurring project meetings, readiness reviews, go-live preparations, and post-implementation reviews • Manage multiple concurrent, complex, multi-site, IDN, reference laboratory, and enterprise implementations • Coordinate Sales, Clinical Applications, Field Service, Digital Solutions/IT, Supply Chain, Customer Service, Marketing, Finance, and other functional teams • Define workstream roles, responsibilities, deliverables, and deadlines; facilitate communication and decision-making • Monitor customer readiness, including site preparation, laboratory workflow, facilities, IT/network connectivity, staffing, training, and validation • Coordinate instrument delivery, installation, connectivity, validation, training, go-live support, and go/no-go discussions • Identify and manage risks, issues, assumptions, dependencies, mitigation plans, escalations, and structured problem solving • Maintain installation and go-live forecasts; track cycle time, milestone adherence, forecast accuracy, on-time go-live performance, delays, and KPIs • Provide implementation demand visibility for resource-capacity planning • Maintain proactive customer communication and coordinate project closeout, lessons learned, and transition to operational support • Develop and improve implementation tools, templates, readiness assessments, communication plans, risk-management tools, SOPs, and closeout processes • Lead or contribute to special projects and complete required reports and records

🎯 Requirements

• Associate's Degree in a related field with 5 or more years of related experience required; or Bachelor's Degree in Business, Healthcare, Life Sciences, Engineering, Project Management, or a related field preferred, with a minimum of 3–5 years of relevant experience required • Experience within the clinical diagnostics, IVD, medical device, laboratory automation, or healthcare technology industry required • Experience managing installation and implementation of capital equipment in hospital, reference laboratory, or clinical laboratory environments • Knowledge of clinical laboratory operations, workflow, validation, quality requirements, and regulatory considerations • Experience coordinating laboratory information systems, middleware, networking, automation, or other healthcare IT integrations • Experience managing complex multi-site, health system, IDN, or enterprise customer implementations • Experience developing project charters, implementation plans, communication plans, RACI matrices, risk registers, readiness assessments, and project status reporting • Proficiency with Microsoft Office applications and project management tools such as Microsoft Project, Smartsheet, or equivalent platforms • Experience with CRM, ERP, Power BI, Smartsheet, Microsoft Project, or similar business and project-management tools • PMP, CAPM, PRINCE2, Lean Six Sigma, or other relevant project management certification preferred • Ability to travel up to 40% to customer locations • Must be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements

🏖️ Benefits

• Full-time remote work arrangement • Reasonable accommodations for applicants with disabilities • Up to 40% travel to customer locations as required • COVID-19 vaccination requirement subject to legally required accommodation

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