Implementation Project Manager

Job not on LinkedIn

🕒 October 12

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 34 days.
• Jobs at this company usually fill in 55 days.
• No salary listed.

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Stago

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Stago is a global diagnostics company specializing in the science of hemostasis and thrombosis, providing laboratory instruments, reagents, quality control programs, and related services for clinical coagulation testing. The company offers hemostasis analyzers and assays (including D-dimer tests), external quality assessment (EQA) programs, continuing education and digital tools like My Personal Space and My Expert QC to support lab quality management and customer account services. Stago serves hospitals, clinical laboratories, and healthcare providers with technical support, regulatory-cleared products, and educational resources.

📋 Description

• Own end-to-end project management of customer implementations from commercial handoff through successful go-live and transition to ongoing support • Develop and maintain comprehensive implementation plans covering milestones, timelines, dependencies, responsibilities, customer commitments, resources, and go-live dates • Serve as the primary project management point of contact for customers • Lead kickoff meetings, recurring project meetings, readiness reviews, and post-implementation reviews • Manage multiple concurrent customer implementations, including complex multi-site, IDN, reference laboratory, and enterprise implementations • Coordinate Sales, Clinical Applications, Field Service, Digital Solutions/IT, Supply Chain, Customer Service, Marketing, Finance, and other functional teams • Establish roles, responsibilities, deliverables, and deadlines across implementation workstreams • Coordinate customer readiness requirements, instrument delivery, installation, connectivity, validation, training, and go-live activities • Manage go-live readiness criteria, readiness reviews, go/no-go discussions, and cross-functional support plans • Identify, document, mitigate, and escalate project risks, issues, assumptions, and dependencies • Maintain implementation forecasts and report performance metrics including cycle time, milestone adherence, forecast accuracy, on-time go-live performance, delays, and KPIs • Support resource-capacity planning and identify process improvements • Maintain proactive customer communication and coordinate project closeout and transition to routine operational support • Develop and improve implementation tools, templates, project plans, readiness assessments, communication plans, risk-management tools, and closeout processes • Capture lessons learned and translate them into scalable process, SOP, tool, and training improvements • Lead or contribute to special projects and complete required reports and records

🎯 Requirements

• Associate's Degree in a related field with 5 or more years of related experience required; or Bachelor's Degree in Business, Healthcare, Life Sciences, Engineering, Project Management, or a related field preferred, with minimum of 3–5 years of relevant experience required • Experience within the clinical diagnostics, IVD, medical device, laboratory automation, or healthcare technology industry required • Experience managing installation and implementation of capital equipment in hospital, reference laboratory, or clinical laboratory environments • Knowledge of clinical laboratory operations, workflow, validation, quality requirements, and regulatory considerations • Experience coordinating laboratory information systems, middleware, networking, automation, or other healthcare IT integrations • Experience managing complex multi-site, health system, IDN, or enterprise customer implementations • Experience developing project charters, implementation plans, communication plans, RACI matrices, risk registers, readiness assessments, and project status reporting • Proficiency with Microsoft Office applications and project management tools such as Microsoft Project, Smartsheet, or equivalent platforms • Experience with CRM, ERP, Power BI, Smartsheet, Microsoft Project, or similar business and project-management tools • PMP, CAPM, PRINCE2, Lean Six Sigma, or other relevant project management certification preferred • Ability to travel up to 40% to customer locations as required • Must be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements

🏖️ Benefits

• Fully remote work arrangement • Ability to work in the East or Central time zones • Reasonable accommodations for individuals with disabilities • Equal employment opportunity and protected veteran status protections

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