Senior Quality Analyst

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StarRez, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏠 Real Estate

💰 Private Equity Round on 2022-01

SaaS • Real Estate

StarRez, Inc. is a comprehensive resident and property management software provider designed to help create thriving residential communities. The company offers a range of solutions tailored for various types of accommodation including higher education, student property management, build-to-rent, co-living, multi-family housing, staff housing, and boarding schools. StarRez provides features such as powerful reporting and analytics, security-focused solutions, roommate matching, communication tools, automated billing, and community engagement programs. They are committed to enhancing the resident experience with scalable, flexible, and secure management solutions.

📋 Description

• Own and drive end-to-end quality for the BPSA product team. • Champion StarRez’s quality standards by establishing, maintaining, and advocating for quality gates and rapid feedback loops throughout the software delivery lifecycle. • Design and execute validation strategies for feature related initiatives. • Partner with Product, Design and Engineering from ideation through delivery to ensure acceptance criteria, personas, customer journeys, test data, edge cases, non-functional expectations, and quality gates reflect real customer operations and the intended product experience. • Champion shift-left quality culture by mentoring developers, product managers, and design partners on testing principles, behavioural specifications, clear acceptance criteria, early validation, fast feedback loops, and production-quality observability. • Work effectively with ambiguity, proactively designing quality solutions based on evidence when clear requirements, behaviour definitions, customer workflow expectations, or quality baselines do not yet exist. • Champion test automation best practices, create clear testing standards, and coach engineers to take shared ownership of building and maintaining automated tests. • Apply AI tools and techniques to improve product quality and enhance the effectiveness and efficiency of quality engineering practices and processes. • Own production defect triage for your product domain, partnering with Engineering, Product, and Support to assess impact, prioritise fixes, identify root causes, and drive preventative quality improvements.

🎯 Requirements

• 5+ years of progressive software engineering or quality engineering with deep focus on quality in complex, distributed system environments • Hands-on experience collaborating with cross-functional teams to translate customer needs into well-defined user stories, acceptance criteria, and risk-based test scenarios that support high-quality product delivery. • Proven track record advocating for quality and ability to influence technical direction through innovative, pragmatic, and evidence-based approaches. • Hands-on experience working with web-based products, including front-end behaviour, API, service integration and functional end-to-end testing. • Experience building test automation frameworks such as Playwright, Cypress from the ground up • Practical experience integrating automated tests and quality checks into CI/CD pipelines using tools such as GitHub, Buildkite, or similar platforms. • Experience contributing to deployment and release quality gates, including test suite selection, environment readiness checks. • Problem-solving skills with talent for root cause analysis of complex system. • Excellent technical communication and collaboration skills to effectively guide and influence engineering peers, product managers, and business stakeholders through deep technical expertise and strategic quality insights. • Genuine curiosity and passion for understanding product architecture, user experience flows, customer workflows, analytics use cases, and the business impact of engineering and data decisions. • Experience utilising AI in modern software development.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options