Senior Quality Analyst

🕒 July 17

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 33%

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Logo of StarRez, Inc.

StarRez, Inc.

201 - 500 employees

☁️ SaaS

🏠 Real Estate

💰 Private Equity Round on 2022-01

SaaS • Real Estate

StarRez, Inc. is a comprehensive resident and property management software provider designed to help create thriving residential communities. The company offers a range of solutions tailored for various types of accommodation including higher education, student property management, build-to-rent, co-living, multi-family housing, staff housing, and boarding schools. StarRez provides features such as powerful reporting and analytics, security-focused solutions, roommate matching, communication tools, automated billing, and community engagement programs. They are committed to enhancing the resident experience with scalable, flexible, and secure management solutions.

📋 Description

• Own and drive end-to-end quality for the PBSA product team • Establish, maintain, and advocate for quality gates and rapid feedback loops throughout the software delivery lifecycle • Design and execute validation strategies for feature-related initiatives • Partner with Product, Design, and Engineering from ideation through delivery • Ensure acceptance criteria, personas, customer journeys, test data, edge cases, non-functional expectations, and quality gates reflect real customer operations and intended product experience • Mentor developers, product managers, and design partners on testing principles, behavioural specifications, acceptance criteria, early validation, feedback loops, and production-quality observability • Design quality solutions based on evidence when requirements, behaviour definitions, customer workflow expectations, or quality baselines are unclear • Champion test automation best practices, create testing standards, and coach engineers on automated tests • Apply AI tools and techniques to improve product quality and quality engineering practices • Own production defect triage, assess impact, prioritise fixes, identify root causes, and drive preventative quality improvements • Partner with Engineering, Product, Support, implementation, and customer-facing teams • Lead, influence, and coach peers as an individual contributor; the role does not manage a team

🎯 Requirements

• 5+ years of progressive software engineering or quality engineering with deep focus on quality in complex, distributed system environments • Hands-on experience collaborating with cross-functional teams to translate customer needs into well-defined user stories, acceptance criteria, and risk-based test scenarios • Proven track record advocating for quality and influencing technical direction through innovative, pragmatic, and evidence-based approaches • Hands-on experience with web-based products, including front-end behaviour, APIs, service integration, and functional end-to-end testing • Experience building test automation frameworks such as Playwright or Cypress from the ground up • Practical experience integrating automated tests and quality checks into CI/CD pipelines using GitHub, Buildkite, or similar platforms • Experience contributing to deployment and release quality gates, including test suite selection and environment readiness checks • Problem-solving skills and root cause analysis of complex systems • Excellent technical communication and collaboration skills • Curiosity and passion for understanding product architecture, user experience flows, customer workflows, analytics use cases, and business impact • Experience utilising AI in modern software development

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