Insurance Claims Officer

Job not on LinkedIn

🔥 28 minutes ago

🇬🇧 United Kingdom – Remote

💵 £33k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 0%

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Stonewater

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Stonewater is a registered social landlord and housing association that provides safe, affordable homes across the UK, offering rental, shared ownership and purchase options. It also operates specialised services including retirement and supported living schemes, domestic abuse refuges, LGBTQ+ safe spaces, and young people’s foyers, with a mission focused on enabling people to have a place they can call home. Stonewater emphasizes employee development and inclusive culture as part of its organizational values.

📋 Description

• Manage insurance claims from initial notification through to closure • Work with colleagues across the organisation, brokers, insurers, loss adjusters and solicitors • Keep claims moving and ensure key dates and actions are not missed • Gather supporting information and maintain accurate records • Support annual insurance renewals, policy administration, payments and recoveries • Identify opportunities to improve processes and data quality • Support the day-to-day delivery of Stonewater’s insurance service

🎯 Requirements

• Administration or case management experience within insurance, claims, housing, legal services, finance, risk management or a similar environment • Great organisational skills and ability to manage competing priorities • Strong attention to detail and methodical approach • Confidence communicating with internal and external stakeholders • Ability to gather, review and accurately record information • Good judgement and confidence knowing when to escalate • Experience using Microsoft Outlook, Word and Excel • Proactive, collaborative and customer-focused approach • Experience of commercial insurance, particularly Property and Liability, would be valuable • Experience within housing or another property or asset-based organisation would be an advantage • Willingness to study towards a professional qualification if required • Valid Right to Work document • Satisfactory references • Satisfactory Disclosure and Barring Service Check, if applicable

🏖️ Benefits

• Professional qualification study support may be available • Opportunity to work towards a CII Certificate or other relevant insurance qualification • Disability Confident Employer workplace support • Customer-focused, collaborative working environment

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