Project Coordinator

Job not on LinkedIn

🔥 18 hours ago

🇬🇧 United Kingdom – Remote

💵 £42k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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Stonewater

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Stonewater is a registered social landlord and housing association that provides safe, affordable homes across the UK, offering rental, shared ownership and purchase options. It also operates specialised services including retirement and supported living schemes, domestic abuse refuges, LGBTQ+ safe spaces, and young people’s foyers, with a mission focused on enabling people to have a place they can call home. Stonewater emphasizes employee development and inclusive culture as part of its organizational values.

📋 Description

• Take the lead in coordinating and continuously improving the Section 20 consultation process across the organisation • Manage and coordinate Section 20 consultation activity across multiple projects • Prepare and issue statutory notices in line with legislative requirements and timescales • Ensure robust compliance with Section 20 consultation requirements and related legislation • Maintain accurate records and audit trails for consultations, decisions and customer observations • Build effective working relationships across procurement, finance, operations, investment and customer-facing teams • Manage customer observations and ensure responses are handled professionally, accurately and within required timescales • Coordinate the annual Section 20 programme to support proactive consultation planning • Support dispensation applications where consultation is not possible within required timescales • Review processes and identify opportunities to improve compliance, communication and customer outcomes • Develop guidance, toolkits and training materials to increase organisational understanding of the Section 20 process

🎯 Requirements

• Knowledge of Section 20 consultation requirements and statutory consultation processes • Experience interpreting legal, contractual or service charge information and translating it into clear, customer-friendly communications • Strong project coordination and process management skills, with the ability to manage multiple priorities simultaneously • Excellent written communication skills and a high level of accuracy • Experience working with customer, property, leasehold, finance or procurement data • Confidence to identify risks, challenge inaccuracies and ensure information provided to customers is correct and complete • Strong stakeholder management and relationship-building skills • Resilience to manage sensitive customer enquiries, objections or complaints professionally and empathetically • Understanding of public sector procurement processes is desirable • Knowledge of the Landlord and Tenant Act 1985, Leasehold Reform Act 2002 and their application within Section 20 consultations is desirable • Satisfactory Disclosure and Barring Service Check, if applicable • Satisfactory references • Valid Right to Work document • May require specific qualifications, skills, knowledge and behaviours to meet the Competence and Conduct Standard for Social Housing • If not already qualified, there may be an expectation to study towards a professional qualification

🏖️ Benefits

• Opportunity to influence processes, drive improvements and become a recognised specialist in housing and leasehold compliance • Potential opportunity to study towards a professional qualification if not already qualified • Disability Confident Employer workplace support • Investing in Ethnicity Maturity Matrix Advanced Employer accreditation • 37.5 hours per week