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Field Service Technician

🔥 11 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on stow Group's careers page, not through a job board

First seen by Remote Rocketship 11 minutes ago

Logo of stow Group

stow Group

1001 - 5000 employees

Founded 1977

🤝 B2B

🏭 Manufacturing

📦 Logistics

B2B • Manufacturing • Logistics

stow Group is a provider of industrial storage and warehouse solutions. The company supplies storage systems and material-handling equipment (including racking, shelving and mezzanine-style solutions) for commercial and industrial customers; its website hosts product resources such as a "3D warehouse" for models and appears focused on serving business customers and supply/installation projects.

📋 Description

• Carry out repairs, modifications and troubleshooting on existing storage installations • Coordinate on-site activities and act as the main point of contact between customers and stow • Supervise additional contractors or installation teams when required • Prepare accurate technical intervention reports • Participate in inspection and handover of completed works • Support commissioning of new installations • Coordinate technical activities and contractors on site • Ensure installations meet technical specifications and quality standards • Maintain clear and professional communication with customers • Perform preventive maintenance according to service agreements • Carry out technical product inspections and audits • Identify potential issues and recommend corrective actions • Ensure compliance with health, safety and quality procedures • Report to the Service Manager

🎯 Requirements

• Previous experience in field service, industrial maintenance or technical installations • Good mechanical and electrical knowledge • Relevant technical qualification in electrical engineering, electromechanics, industrial maintenance or a similar discipline • Appropriate electrical safety qualifications or authorisations • Full UK driving licence • Willingness to travel regularly to customer sites, including overnight stays when required • Ability to work independently and take ownership of on-site interventions • Strong customer service mindset • Well-organised, reliable and solution-oriented • Comfortable coordinating contractors and communicating with customers • Ability to produce clear and accurate technical reports • Strong commitment to health, safety and quality standards • Ideally based in or around Birmingham, with regular travel across the assigned UK territory

🏖️ Benefits

• Intensive training by experienced people • Working closely with other employees in an open and enthusiastic culture • Attractive salary in an international environment • Equal opportunities and inclusive work environment

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