Senior Manager, Technical Operations

🕒 May 14

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Logo of Strategic Education, Inc

Strategic Education, Inc

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

📋 Description

• Support SOC1 and SOC2 compliance activities for Sophia Learning and Workforce Edge • Coordinate technical evidence gathering, control documentation, and remediation activities across the technical operations team • Support corporate-led SOX compliance efforts • Manage the Integration & Support team to ensure reliable, timely resolution of partner and platform technical issues • Lead the DevOps function across CI/CD pipelines, infrastructure-as-code, and cloud environment management • Lead, mentor, and develop a team of direct reports

🎯 Requirements

• 8+ years of experience in technical operations, DevOps, IT compliance, or a related field required • 4+ years of experience managing technical teams required • 2+ years of experience with SOC1, SOC2, or SOX compliance processes required • 2+ years of hands-on or management experience in GCP, AWS, or cloud environments required • Experience managing data integrations or API-based partner ecosystems preferred • Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field required (Master’s Degree preferred) • CISA, CISSP, AWS, or GCP certifications preferred but not required

🏖️ Benefits

• health insurance • dental plans • vision plans • life and disability plans • parental leave • paid time off • certain paid holidays • tax saving accounts (FSA, HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • tuition assistance • entertainment and retail discounts • overtime pay if applicable

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