Operations Program Manager

🕒 July 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Design, maintain, and improve repeatable, lightweight execution mechanisms that track program status, communicate progress, surface execution risks on a regular cadence, and escalate blockers to the appropriate stakeholders. • Partner closely with your immediate Ops team and one or two cross-functional leads across Tax Operations, Product, and Engineering to improve cross-functional planning, alignment, and execution of strategic initiatives • Identify execution friction, process gaps, and process breakdowns, and recommend scalable improvements that strengthen operational effectiveness • Establish meaningful metrics and reporting that provide visibility into execution health and support data-informed decision making • Facilitate cross-functional reviews, planning sessions, and execution forums that help teams align, resolve blockers, and deliver measurable outcomes • Monitor initiatives through rollout, evaluate outcomes, and drive follow-up improvements or remediation where needed

🎯 Requirements

• 3+ years of demonstrated experience leading complex cross-functional initiatives from ambiguity to execution • Demonstrated ability to identify friction and design scalable improvements that drive measurable outcomes • Strong structured problem-solving and diagnostic thinking skills, with the ability to investigate issues, identify root causes, and design scalable solutions • Excellent written and verbal communication skills, with the ability to influence stakeholders and drive alignment without direct authority • Experience designing or improving operational processes, governance, or execution mechanisms that increased organizational effectiveness.

🏖️ Benefits

• Health insurance • 401(k) plan • Professional development opportunities • Paid time off