Employee Relations Manager

🕒 August 4

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sumsub

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $30M Series B - Sumsub on 2022-12

Consulting • Legal • Logistics

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

• Lead complex termination cases end-to-end, including assessment, documentation, coaching, and final execution • Manage formal employee grievances and conduct fair, thorough, confidential investigations • Advise managers and leaders on performance management, disciplinary processes, and complex employee relations matters • Collaborate with HRBPs/Talent Partners, Legal, and HR Operations on compliant employee-relations processes • Draft and review PIPs, warning letters, termination letters, settlement agreements, and other sensitive documentation • Identify recurring employee-relations issues and recommend policy or process improvements • Maintain confidential, thorough, and well-organized case documentation • Own onboarding, offboarding, contract administration, employee data management, and HRIS accuracy • Ensure HR documentation complies with local labor law, internal policies, and audit requirements • Improve HR workflows, templates, and SOPs • Prepare HR reporting and metrics such as headcount, turnover, and terminations • Support payroll-adjacent processes and answer employee questions about policies and contracts • Partner with Legal and Payroll on process alignment, documentation standards, and risk mitigation

🎯 Requirements

• 5+ years of HR experience combining HR operations and employee relations • Experience managing complex or contested terminations • Experience managing grievance and investigation processes • Fluent English • Working knowledge of international labor law across multiple regions • Knowledge of employment, B2B engagement, and HR compliance requirements • Strong stakeholder management and ability to advise managers and senior leadership • Excellent judgment and discretion with sensitive, confidential information • Strong written communication and ability to draft formal HR documentation • Experience with HRIS systems and HR reporting/data • Ability to balance employee empathy with business protection and decisive action • Experience in a fast-growing or multi-regional company preferred • Experience partnering with Legal on employment matters preferred • Experience mentoring or supporting HR team members preferred • Degree in law nice to have

🏖️ Benefits

• Remote-first, trust-based culture • Work from the place that works best for you • No mandatory office days and no attendance trackers • Optional offices or coworking spaces in some locations • Flexible working hours; no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off around Christmas and New Year • Fair and transparent market-benchmarked pay • Personal development plans and learning opportunities • Coverage of role-specific events • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsites a few times a year • Tools and hardware needed to perform the work • Equal opportunity and diverse, inclusive workforce