Support Engineer – APAC, Weekends

Job not on LinkedIn

🕒 July 31

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 46%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Supabase

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

💰 $80M Series B on 2022-05

SaaS • API • Artificial Intelligence

Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.

📋 Description

• Provide initial and timely responses to support cases • Support users with billing, pre-sales, optimization, and implementation questions • Triage support cases by directing users to previous answers, code examples, documentation, or appropriate technical/business team members • Monitor feedback channels including GitHub Issues and Discussions • Identify opportunities for internal tooling to improve support efficiency • Reproduce issues, create test cases, and improve test coverage when experienced with testing • Collaborate closely with product engineering and growth teams • Provide world-class developer support for Supabase, a Postgres development platform offering Database, Auth, Storage, Edge Functions, Realtime, and Vector Search

🎯 Requirements

• 3+ years of experience providing developer support to technical customers • Proficiency in SQL, ideally PostgreSQL • Comfort with complex SQL queries • Excellent communication skills and fluency in English • Skilled in Linux/Unix operating systems and the command line • Experience working with GitHub Issues and Discussions • Familiarity with JavaScript frameworks such as React, Vue, and Svelte is a bonus • Some experience with Node.js is a bonus • Database administration experience is a plus • A degree in Computer Science is a plus • Ability to work four 10-hour shifts covering Friday through Monday during APAC hours (00:00–10:00 UTC) • Primarily located in Southeast Asia or India time zones for this shift

🏖️ Benefits

• Fully remote • WeWork membership or co-working allowance usable anywhere in the world • ESOP (equity ownership) for every team member • Tech allowance for laptop, monitor, headphones, or other work equipment • 100% health insurance coverage for employees • 80% health insurance coverage for dependents • Annual company off-sites • Flexible, asynchronous work • Annual education allowance for courses, books, conferences, or other learning