Forward Deployed Engineer, AI

Job not on LinkedIn

🕒 October 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

Where this job comes from

Posted on Supermove's careers page, not through a job board

First seen by Remote Rocketship October 22

Still open on Supermove's site. Checked 1 hour ago.

Logo of Supermove

Supermove

11 - 50 employees

☁️ SaaS

🚗 Transport

🏢 Enterprise

SaaS • Transport • Enterprise

Supermove is a provider of comprehensive software solutions specifically designed for moving and storage companies. Their platform integrates various business operations such as CRM, dispatch, scheduling, accounting, and reporting into a unified system, allowing companies to automate day-to-day tasks and improve operational efficiency. Supermove's applications, including mobile and office apps, help moving businesses streamline workflows, enhance customer communication, and manage resources like crews and trucks effectively. Key features of the software include digital bills of lading, real-time scheduling updates, payment processing, and detailed reporting for business owners, enabling them to make informed decisions and increase profitability.

📋 Description

• Build and improve Voice Agent and Autopilot AI platforms with production code • Improve agent capabilities, tool integrations, workflow execution, reliability, and performance • Own enterprise AI deployments from discovery through production rollout and optimization • Work directly with customers to understand operations and design AI solutions • Translate business processes into agent behavior, tools, integrations, and human handoffs • Analyze call transcripts, execution traces, tool calls, and customer data to debug production agents • Identify failure modes, improve prompts and code, build evaluations, and measure outcomes • Connect agents with customer systems, APIs, and third-party platforms • Work across the stack to solve deployment problems and extend product capabilities • Turn recurring customer needs into reusable product features • Coordinate technical delivery with implementation managers and other teams • Lead onsite working sessions and ensure measurable customer business results • Explain technical decisions, understand business requirements, manage tradeoffs, and build trust with customer leadership • Work with the CEO, engineering, and product leadership on customer deployments and AI platform evolution

🎯 Requirements

• 3+ years of software engineering experience • Production software development, maintenance, debugging, and feature delivery experience • Proficiency in at least one modern programming language • Comfort with APIs, databases, integrations, backend systems, and working across the stack • Experience with LLM APIs, agents, tool calling, or AI-powered applications • Understanding of making nondeterministic AI systems reliable • Experience with prompts, evaluations, and agent workflows • Ability to lead technical discovery and translate ambiguous business requirements into working software • Ability to manage competing priorities, work independently, and drive complex projects to completion • Ability to discuss architecture with engineers and explain business impact to CEOs or COOs • Experience with voice AI, real-time systems, agent frameworks, or enterprise integrations is a plus • Experience in moving, logistics, or field services is helpful but not required

🏖️ Benefits

• No benefits, perks, or compensation extras are specified in the posting

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