Industry Consultant – Aftermarket

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🔥 1 minute ago

🌐 United Kingdom, Sweden, +2 more countries – Remote

🇬🇧 United Kingdom – Remote 🇸🇪 Sweden – Remote 🇵🇱 Poland – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 59 days.
• No salary listed.

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Syncron

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🚘 Automotive

🏗️ Construction

📦 Logistics

💰 $67M Private Equity Round - Syncron on 2018-10

Automotive • Construction • Logistics

Syncron is a global SaaS company that provides service lifecycle management solutions to help manufacturers and service organizations optimize after-sales service, spare parts, and field service operations. The company offers enterprise-grade software and cloud-based products focused on simplifying complex service processes, improving uptime, and enhancing customer experience. Syncron operates internationally, hiring across product, engineering, and customer-facing roles.

📋 Description

• Provide industry and business strategy consulting in strategic customer engagements. • Partner with Client Executive, Customer Success, and Solution Consulting organizations in strategic customer engagements. • Advocate for and support creation of customer aftermarket development paths and value mapping with customers and prospects. • Monitor and synthesize industry trends and customer feedback. • Partner with Product on product seeding in the market through customer pilots, including solution design support as required. • Collaborate with Product on product strategy using industry and customer insights. • Serve as the recognized domain expert and owner in customer contexts. • Support client engagement during sales cycles and existing customer development. • Provide internal teams with industry context, latest trends, and solution strategic value. • Partner with Product Marketing to deliver growth strategies and team enablement.

🎯 Requirements

• Deep experience of the Aftersales and Service domain at an operational and strategic level. • Specialised responsibility and deep experience in Service Contracts and Warranty at an operational and strategic level. • Ability to work autonomously and independently take initiative to drive action and lead business teams to growth. • Passion for aftermarket and the key area(s) of focus. • Ability to speak with authority and credibility with customer stakeholders at all levels. • High influencing skills to drive a growth and change mindset with OEMs and Aftersales organizations. • Confident presenter, comfortable leading discussions and presentations. • Transferable skills and passion for success welcomed; non-traditional backgrounds encouraged.

🏖️ Benefits

• Global & inclusive culture – Work with talented, diverse teams across multiple countries and cultures, with opportunities to collaborate internationally. • Growth & development – Access to learning, development and career opportunities to help you build your skills and progress at Syncron. • Flexible ways of working – A flexible approach to where and how you work, supporting collaboration while recognising the importance of work-life balance. • Meaningful impact – Work on innovative SaaS solutions that help some of the world’s leading manufacturers transform their aftermarket and service operations. • Respect, flexibility, and growth-focused workplace culture. • Flexible work arrangements. • Opportunities to collaborate internationally.

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