Deal Strategy Analyst

🕒 May 20

🏢🏡 London – Hybrid

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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Synthesia

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $200M Series E - Synthesia on 2025-10

Artificial Intelligence • SaaS • B2B

<Synthesia> Synthesia is a SaaS AI video platform that enables businesses to create studio-quality videos without cameras, microphones, actors, or studios by using AI avatars and synthetic voiceovers. The platform supports 160+ languages, one-click translation/localization, an AI screen recorder, brand management, collaboration and analytics, and enterprise-grade security (SOC 2 Type II, GDPR). It’s marketed primarily to teams and enterprises for training, sales enablement, marketing, knowledge management and internal communications, helping companies scale video production while reducing time and cost.

📋 Description

• Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds — approving standard deals and routing exceptions to senior reviewers • Support modelling of multi-year, multi-product deals — building ARR, TCV, and per-seat/platform fee scenarios under the guidance of senior team members • Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review • Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation • Manage deal data integrity in Salesforce — ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete • Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and escalate system issues during the deal review workflow • Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review • Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation • Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed • Coordinate with Finance and Legal on routine deal questions, escalating non-standard commercial terms or booking issues to senior team members • Communicate approval decisions clearly — explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed • Manage inbound deal desk cases from the EMEA field — triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions • Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager • Flag recurring exceptions to the Director that may signal a gap in the approval framework • Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions

🎯 Requirements

• At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company • Hands-on Salesforce experience — you can navigate opportunity records, run reports, and maintain deal data accuracy without hand-holding • Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) — you understand how deal configurations map to pricing outputs • Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) — enough to identify when a deal structure creates a recognition issue and escalate appropriately • Comfort building and interpreting deal models in Excel or Google Sheets — ARR/TCV splits, multi-year commit scenarios, discount waterfall logic

🏖️ Benefits

• A competitive salary + stock options in our fast-growing Series E start-up. • Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay • 25 days of annual leave + public holidays in the country where you are based. • Cycle to work scheme (London). • Regular socials. • Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) • A generous referral scheme. • Pension contribution/salary sacrifice. • Work from home set up. • A huge opportunity for career growth as you’ll help shape a market-defining product.