
51 - 200 employees
Founded 2005
đĽ Healthcare
đ¨ Hospitality
đŚ Logistics
Healthcare ⢠Hospitality ⢠Logistics
TailWind Voice & Data is a nationwide IT and telecommunications service provider that simplifies enterprise connectivity and infrastructure across multiple locations. They offer end-to-end solutions including broadband aggregation, carrier services, telecom audits, NOC-as-a-Service, telecom expense management, structured cabling, demarc extensions, field services, engineering, project management, and equipment staging/configuration. TailWind serves enterprises in industries like medical/dental, financial services, retail, restaurants and manufacturing, acting as a single point of contact for carrier management, network deployment, and ongoing network operations.
đ September 16
đ Florida, Iowa, +6 more states â Remote
đľ $80k - $90k / year
â° Full Time
đĄ Mid-level
đ Senior
đ¸ Sales Engineer
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51 - 200 employees
Founded 2005
đĽ Healthcare
đ¨ Hospitality
đŚ Logistics
Healthcare ⢠Hospitality ⢠Logistics
TailWind Voice & Data is a nationwide IT and telecommunications service provider that simplifies enterprise connectivity and infrastructure across multiple locations. They offer end-to-end solutions including broadband aggregation, carrier services, telecom audits, NOC-as-a-Service, telecom expense management, structured cabling, demarc extensions, field services, engineering, project management, and equipment staging/configuration. TailWind serves enterprises in industries like medical/dental, financial services, retail, restaurants and manufacturing, acting as a single point of contact for carrier management, network deployment, and ongoing network operations.
⢠Bridge technical expertise and effective sales strategies ⢠Work closely with the sales team to build client relationships ⢠Engage in discovery to understand client objectives ⢠Provide technical and industry expertise ⢠Match client requirements to proposed TailWind products and services ⢠Assist with closing deals ⢠Assist with developing a quality control program with Vendor Management and Operations ⢠Assist with developing and conducting internal technical training ⢠Review quote requests for completeness ⢠Collaborate with clients, vendors, suppliers, and internal stakeholders to compile information for scopes of work, quotes, and change orders ⢠Recommend solutions and scope modifications that meet client objectives ⢠Prepare solutions, quotes, statements of work, change orders, and technical and presentation documents ⢠Develop and lead presentations on technical concepts, solution scope, size, and business case ⢠Utilize and further develop price and quoting guidelines ⢠Maintain up-to-date information in TailWind systems and update the quote database ⢠Assist with responses to client RFQ/RFP/RFIs ⢠Provide technical expertise to Sales, Engineering, and Operations teams ⢠Document processes, procedures, best practices, installation guides, and quote tools ⢠Identify process improvements and efficiencies ⢠Use Microsoft Suite, PDF editing tools, Visio, Teams, and TailWind systems ⢠Exhibit professionalism, strong work ethic, and integrity ⢠Perform other duties as assigned ⢠Travel occasionally
⢠Minimum 3 years of experience as a Pre Sales Engineer ⢠Minimum 1 year of experience estimating and drafting proposals for large scale national ICT deployments and large structured cabling projects ⢠Experience as an onsite project manager or field technician on structured cabling projects ⢠Broad knowledge across the IT infrastructure sector ⢠BICSI RCDD or BICSI TECH certification ⢠Strong written and verbal communication skills ⢠Ability to build rapport and credibility quickly ⢠Ability to articulate a value proposition and explain technical products to non-technical audiences ⢠Excellent customer service skills ⢠Ability to multi-task, take initiative, manage time, and timely follow through on assigned tasks ⢠Proven ability to build relationships and work professionally with clients, vendors, suppliers, and colleagues ⢠Exceptional attention to detail and technical documentation skills ⢠Planning, organization, and implementation skills ⢠Ability to work independently and on a team ⢠Proficiency with Microsoft Office suite and PDF editing tools ⢠Ability to travel ⢠Candidates considered from Minnesota, Wisconsin, Ohio, Iowa, Florida, North Carolina, Texas, or Tennessee
⢠Medical ⢠Dental ⢠Vision ⢠HealthiestYou! ⢠401K Match ⢠Basic Life Insurance ⢠Voluntary Life Insurance ⢠Voluntary Short Term Disability ⢠Voluntary Long Term Disability ⢠Other Supplemental benefits ⢠Paid holidays ⢠Floating holidays ⢠PTO accrual ⢠Birthday PTO hours
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